Iliya Khademi
Toronto
Summary
I am a motivated and hardworking Grade 12 student graduating in six months, seeking an opportunity to contribute to the food and beverage or customer service industry. I am a quick learner and willing to take on any kind of work to support the team. I bring excellent availability (after school on weekdays and 24/7 on weekends) and a strong willingness to take on closing shifts, ensuring reliability and flexibility in my role.
Overview
2
2
years of professional experience
Work History
Sales Associate
Digiman Store, Grand Market
06.2022 - 09.2022
- Collaborated with the team to boost customer satisfaction through personalized recommendations and efficient service
- Implemented a product display strategy, leading to higher customer engagement
- Managed pricing inquiries and ensured smooth payment processes, enhancing customer experience
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
Social Media Assistant
Digiman Store, Grand Market
06.2022 - 09.2022
- Managed after-hours social media tasks, including taking product photos, writing captions, and posting content
- Created engaging advertisements and promotional posts to boost store visibility and drive sales
- Increased customer engagement by responding to messages and comments, building a strong online community
- Managed Facebook, Instagram and Twitter content to keep brand messages consistent.
- Researched key industry trends and competitive insights to keep messaging relevant to target demographic.
- Encouraged audience engagement and shared information about product launches and current promotions.
Barista & Cashier
Café Kuff
12.2021 - 05.2022
- Prepared and served a variety of coffee and tea beverages with accuracy and speed
- Provided friendly and efficient customer service, ensuring a welcoming café atmosphere
- Handled cash register operations, processed payments, and managed daily transactions
- Maintained cleanliness and organization of workstations and dining areas
- Assisted in inventory management and restocking supplies
Crew Member
Roza fastfood
01.2021 - 05.2021
- Took customer orders at the counter and ensured accuracy in food preparation
- Assisted in kitchen duties, including food prep and maintaining cleanliness
- Provided fast and friendly service during busy hours
- Operated the cash register and handled transactions efficiently
- Worked as part of a team to ensure smooth operations and customer satisfaction
- Collaborated with team members to complete orders.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Grade 12 - business and Marketing, English, Computer Science
Thornlea Secondary School
Markham, Ontario06.2025
Skills
- Customer Service
- Time Management
- Adaptability
- Attention to Detail
- Teamwork
- Meeting deadlines
- Hospitality and accommodation
- Customer service
- Verbal/written communication
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Sales Associate
Digiman Store, Grand Market
06.2022 - 09.2022
Social Media Assistant
Digiman Store, Grand Market
06.2022 - 09.2022
Barista & Cashier
Café Kuff
12.2021 - 05.2022
Crew Member
Roza fastfood
01.2021 - 05.2021
Grade 12 - business and Marketing, English, Computer Science
Thornlea Secondary School
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