Ilisha Kiglics
Leslieville,AB
Summary
Versatile and dynamic professional with a proven track record at Honey Dipped Creations, adept in customized skincare plans and fostering long-term client relationships. Excelled in sanitation and customer consultation, significantly enhancing client satisfaction and loyalty. Demonstrates exceptional teamwork and esthetics expertise, contributing to a safe and welcoming environment.
Overview
13
13
years of professional experience
Work History
Esthetician
Honey Dipped Creations
09.2020 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Fostered friendly, warm, and exceptional customer experience.
- Created repeat business by developing long-term relationships with regular customers.
Cook's Assistant
Box Car Grill
04.2018 - 10.2019
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Prepared food orders to support waitstaff and other team members.
- Worked with chef to prepare daily food specials and other supplies.
- Prepped ingredients using blenders, mixers and slicers to achieve recipe requirements.
- Distributed food during busy peak periods to drive customer satisfaction.
- Ensured cleanliness and organization of kitchen tools and workspaces to uphold health regulations.
- Boosted kitchen workflow efficiency, organizing supplies and equipment for easy access.
- Cleaned and maintained work areas, equipment and utensils.
Head Cake Decorator
Coop
01.2012 - 04.2015
- Reduced waste by optimizing inventory management, minimizing overstocking of perishable items and ensuring proper rotation practices.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Managed material inventory and ordered new materials when needed.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Worked with clients to design custom cake decorations.
- Provided exceptional customer service through detailed consultations, leading to increased repeat business and referrals.
Education
Esthetician - Esthetician
Delmar
Red Deer, AB2017
Highschool -
George Elliot Secondary School
Lake Country, BC2003
Skills
- Customized skincare plans
- Sanitization
- Scheduling
- Infection Control
- Esthetics
- Excellent team player
- Customer Consultation
- Client Intakes
Languages
English
Professional Working
Goals
Looking to have a change of pace and change of job! Excited to learn something new and have the eagerness to do so with a smile on my face
Timeline
Esthetician
Honey Dipped Creations
09.2020 - Current
Cook's Assistant
Box Car Grill
04.2018 - 10.2019
Head Cake Decorator
Coop
01.2012 - 04.2015
Esthetician - Esthetician
Delmar
Highschool -
George Elliot Secondary School
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