Customer Service
NO FRILLS
Surrey, BC
02.2024 - 06.2024
Customer Service:
- Greeting and assisting customers.
- Addressing customer questions and concerns.
- Handling complaints and ensuring a positive experience
- Product Knowledge:
- Understanding the store layout and inventory.
- Familiarity with product categories (e.g., dairy, produce, frozen foods).
- Knowledge of sales, promotions, and seasonal items.
- Cash Register Operation:
- Accurately scanning items and processing payments.
- Handling cash, credit, and digital transactions.
- Giving change and processing refunds efficiently.
- Stocking and Shelving:
- Restocking shelves with new inventory.
- Ensuring products are displayed neatly and labeled correctly.
- Monitoring product expiration dates and rotating stock.