Overview
Work History
Education
Skills
VOLUNTEER WORK
Timeline
Generic

Rolando A Rodriguez

9269 Cypress Ave, Riverside

Overview

13
13
years of professional experience

Work History

Human Services Aide

Department Of Children And Family Services
12.2023 - Current
  • Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy.
  • Described procedures, requirements and benefits to clients and interested parties.
  • Planning and carrying out security, transportation, supervision, and monitoring of children with their family under Department of Children and Family Services (DCFS) jurisdiction. Documenting and reporting on on-going investigation information to assist Children Social Worker (CSW).
  • Conducting thorough investigation through Departments Child Welfare Services/Case Management System (CSW/CMS) to review court-orders, DCFS case notes, and children and family history.
  • Preparing clear and concise reports with on-going investigation findings for internal files and legal purposes during children and family interactions/visitations.
  • Tactfully provided conflict resolution and critical thinking by assessing, evaluating and solving problems to deescalate high-stress situation with youth and/or adults displaying aggressive behavior; working with law enforcement and fire department when needed. Concurrently providing supporting environment for clients by communicating clearly, understanding, and guiding them through problems that they might be experiencing.
  • Testifying in court on behalf of DCFS and child(ren), by preparing and attending court hearing(s) to orally communicate information to relevant parties and address documented information and/or concerns raised during investigations conducted by DCFS per supervised visits and/or Child and Team meetings (CFT).
  • Assisting Children Social Worker with Spanish speaking cases.


Deputy U.S. Marshal

United States Marshals Service
06.2023 - 08.2023
  • Shadowed Deputies to escort, guard, and secure court rooms for judges and prisoners during court hearings.
  • Assisted in scheduling prisoner court dates through CAPTURE system and Public Access to Court Electronic Records (PACER).
  • Top Secret clearance.
  • Learning principles and policies pertaining to the U.S. Marshal Service.

Human Services Aide

Deparment Of Children And Family Services
12.2022 - 06.2023
  • Planning and carrying out security, transportation, supervision, and monitoring of children with their family under Department of Children and Family Services (DCFS) jurisdiction. Documenting and reporting on on-going investigation information to assist Children Social Worker (CSW).
  • Conducting thorough investigation through Departments Child Welfare Services/Case Management System (CSW/CMS) to review court-orders, DCFS case notes, and children and family history.
  • Preparing clear and concise reports with on-going investigation findings for internal files and legal purposes during children and family interactions/visitations.
  • Tactfully provided conflict resolution and critical thinking by assessing, evaluating and solving problems to deescalate high-stress situation with youth and/or adults displaying aggressive behavior; working with law enforcement and fire department when needed. Concurrently providing supporting environment for clients by communicating clearly, understanding, and guiding them through problems that they might be experiencing.
  • Testifying in court on behalf of DCFS and child(ren), by preparing and attending court hearing(s) to orally communicate information to relevant parties and address documented information and/or concerns raised during investigations conducted by DCFS per supervised visits and/or Child and Team meetings (CFT).
  • Assisting Children Social Worker with Spanish speaking cases.

Community Wellness Specialist

Sycamores
07.2022 - 12.2022
  • Assessing and determining behavioral interventions to develop coping and problem-solving skills to promote safety, attachment, and teach transference of those skills into the home, school, and community.
  • Assist clients/families in identifying case management needs and provide a plan of care with treatment plan.
  • Work with treatment team and multi-agencies (DFCS, DMH) on supporting plan of care through consultations/collaborations meetings.
  • Support clients/families with individual rehabilitation services according to plan of care.
  • Focused on wellness and building resilience through interventions, linkages, and referrals to appropriate community resources.
  • Certified and conducted the Child and Adolescent Needs and Strengths (CANS) Assessment.
  • Deescalating high-risk behaviors during crisis by implanting coping skills and problem-solving to a safe/positive resolution.

Detention Services Officer

Los Angeles County Probation Department
01.2022 - 04.2022

Juvenile Correctional Officer Core Academy

  • Completed and obtained certificate on the laws of arrest under Penal Code Section 832 and Commission on Peace Officer Standards and Training (POST).
  • Learning principles, methods, policies, and techniques established by the Board of State and Community Corrections, and Los Angeles County Probation Department.

Human Services Aide

Department Of Children And Family Services-Pomona
01.2020 - 01.2022
  • Voluntarily deployed as a Disaster Service Worker (DSW) to assist during the corona virus pandemic- state of emergency. Providing health care and supervision for children/youth impacted by COVID-19, and other mental health needs (i.e., post-traumatic stress disorder, and commercial sexual exploitation of children). Revising child’s/youth history file, confirming medication when applicable, intake and discharging child/youth, collaborating with multiple departments to provide service to child(ren)/youth in need while providing security and safety. Defusing conflict and conflict resolution with youth with behavioral challenges.
  • Voluntarily deployed as a DSW to assist hospitals during the corona virus pandemic. Providing security/supervision and safety of child(ren)/youth hospitalized because of COVID-19.
  • Planning and carrying out security, transportation, supervision, and monitoring of children with their family under the Department of Children and Family Services (DCFS) jurisdiction. Documenting and reporting on on-going investigation information to assist Children Social Worker (CSW).
  • Conducting thorough investigation through the Departments Child Welfare Services/Case Management System (CSW/CMS) to review court-orders, DCFS case notes, and children and family history.
  • Preparing clear and concise reports with on-going investigation findings for internal files and legal purposes during children and family interactions/visitations.
  • Tactfully provided conflict resolution and critical thinking by assessing, evaluating and solving a problem to deescalate high-stress situation with youth and/or adults displaying aggressive behavior; working with law enforcement and fire department when needed. Concurrently providing a supporting environment for clients by communicating clearly, understanding, and guiding them through the problems that they might be experiencing.
  • Testifying in court on behalf of DCFS and child(ren), by preparing and attending court hearing(s) to orally communicate information to relevant parties and address documented information and/or concerns raised during the investigation conducted by DCFS per supervised visits and/or Child and Team meetings (CFT).
  • Assisting Children Social Worker with Spanish speaking cases.

Human Services Aide

Department Of Children And Family Services-Vermont
04.2018 - 01.2020
  • Assisting the Emergency Response Unit to execute warrants/removal orders issued by DCFS and Children's Court with law enforcement to remove children from unsafe environments.
  • Planning and carrying out security, transportation, supervision, and monitoring of children with their family under the Department of Children and Family Services (DCFS) jurisdiction. Documenting and reporting on on-going investigation information to assist Children Social Worker (CSW).
  • Conducting thorough investigation through the Departments Child Welfare Services/Case Management System (CSW/CMS) to review court-orders, DCFS case notes, and children and family history.
  • Preparing clear and concise reports with on-going investigation findings for internal files and legal purposes during children and family interactions/visitations.
  • Tactfully provided conflict resolution and critical thinking by assessing, evaluating and solving a problem to deescalate high-stress situation with youth and/or adults displaying aggressive behavior; working with law enforcement and fire department when needed. Concurrently providing a supporting environment for clients by communicating clearly, understanding, and guiding them through the problems that they might be experiencing.
  • Testifying in court on behalf of DCFS and child(ren), by preparing and attending court hearing(s) to orally communicate information to relevant parties and address documented information and/or concerns raised during the investigation conducted by DCFS per supervised visits and/or Child and Team meetings (CFT).
  • Assisting Children Social Worker with Spanish speaking cases.

Guest Services Representative/Night Auditor

Towne Place Suits By Marriott
04.2015 - 04.2018
  • Oversaw guest registration, reservations, and other clerical functions, with a focus in quality and courtesy.
  • Answered inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Collaborated with maintenance and housekeeping to effectively provide excellent customer service to all guests'.
  • Run night audit final after insuring all proper reports are gathered and reviewed.

Deputy Sheriff Trainee

Los Angeles County Sheriffs Department
05.2017 - 06.2017
  • Basic Peace Officer Standard Training (POST) academy to learn the principles, methods, and techniques to be a Deputy Sheriff.

Valet Parking Attendant

Towne Park LLC
06.2014 - 04.2015
  • Running at top speed to park and retrieve vehicles and driving slowly and cautiously.
  • Assisting guests with bell service, luggage storage, directions, taxis, information about meeting rooms and/or amenities of the facility and other inquiries as needed.
  • Maintaining property clean.
  • Recommended top dining and entertainment options for guests in the Long Beach area.

Student Intern

U.S. Marshals Service
11.2010 - 08.2014
  • Ensured proper protocol for intern security key card issuance. Maintained intern security key database, analyzed, and resolved issues of a security nature, conducted exit and final evaluation interviews. Supported intern coordinator in implementing intern policies and procedures. Recruitment screening and interviewing. Leading and maintaining good relations with 25 student interns.
  • Shadowed Deputies as they escorted, guarded, crowd controlled, and secured court rooms for judges and prisoners during court hearings.
  • Under supervision assisted the Pacific Southwest Regional Fugitive Task Force researched and managed State-Level warrants using JDIS-Warrant Information Network System and other related databases to open or close files.
  • Under supervision, assisted the enforcement section to analyze and conduct research for active and inactive warrants on JDIS-Warrant Information Network System, JDIS- Prisoner Tracking System, and Public Access to Court Electronic Records.
  • Participated in special trainings- National Crime Information Center training. House breach entry and basic movement tactics training. High risk individual trauma self-aid training. High Risk Fugitive Apprehension training.
  • Assisted Asset Forfeiture section prepare for an audit: put vehicle expense reports together and organized the agency’s bills alphabetically. Counted inventory to keep track of weapons, organize and filed annual qualification(s) personnel files, and helped the Property Specialist with SF 120 report of excess personal property documentation.
  • Assisted USMS personnel in a presentation to middle school students about how the criminal justice court system works. Spoke about my experience as an intern for the Marshals Service.
  • Under supervision of the System Administrator, I learned and assisted in the migration of Windows 7 software and assisted in basic computer troubleshooting for the USMS Central District of California.
  • Helped plan and fundraised successfully $10,000 to visit the United States Marshals Service Headquarters Summer 2011. The objective of the trip was to learn the different procedures, policies and issues between USMS D.C and USMS LA.
  • Participated in the WE WILL CONTINUE YOUR WATCH CHARITY TOURNAMENT 2012. Provided assistants to USMS personnel with the coordination of reaching out to interns interested in volunteering, keeping personnel game-waivers organized, and distributing refreshments to the participating agencies during the tournament.

Student Trainee

U.S. Immigration And Customs Enforcement
03.2012 - 08.2013
  • Generated and verified detainer reports, encounters, and charging documents. Processing and servicing of bonds to obligor's and detainees. Exercise quality control over bond paperwork while using multiple databases and automated systems.
  • Researched detainee history using General Counsel Electronic Management System and multiple sources to establish identity and manage detained and non-detained dockets. Adding call-ups to appropriate Deportation Officers. Reviewed and analyzed case files for benefits correlated with immigration laws.
  • Provide administrative support to managers, supervisors and staff members by assisting in the day-to-day management of the office's activities. Responded and performed queries.
  • Examined, categorized and sorted incoming documents. Maintained physical and computer-based filing systems (National File Tracking System). Tracked incoming and outgoing files and materials. Located missing file materials. Responded to internal and external request for information.

Student Intern

U.S. Drug Enforcement Administration
02.2012 - 06.2012
  • Helping the Special Agent in Charge with the organization and chronological filing of memorandums.
  • Organizing high-value seized money and property files by case numbers.
  • Organizing motor vehicle reports and receipt for property by case file numbers. In addition, I observed and learned procedures within the DEA that helped me understand the process of building a case against drug trafficking.
  • Shadowed Special Agent and observed/learned how seized weapons are checked in NCIC and NLETS for history records, and furthermore how to input case report summaries through D.E.A. databases.

Education

No Degree - Forensic Science: Investigations

National University
San Diego

Certificate - Criminal Justice

Rio Hondo College
Whittier, CA
02.2022

Certificate -

Adult And Pediatric CPR/AED
02.2022

Child Trauma Responsive Resilience Strengthening -

Department Of Children And Family Services
12.2020

Childhood Traumatic Response And Development -

Department Of Children And Family Services
02.2020

Legal Duties: Warrant & Removal Order Requirements -

Department Of Children And Family Services
03.2019

Commercial Sexual Exploitation of Children -

Department Of Children And Family Services
11.2018

Implicit Bias And Cultural Competency -

Department Of Children And Family Services
06.2018

Bachelor of Science - Criminal Justice Administration

CSU Dominguez Hills
Carson
08.2012

Certificate - Kenpo Karate

Inner City Martial Arts
Los Angeles
08.2010

Skills

  • Spanish Language
  • Culturally-Sensitive
  • Leadership
  • Relationship Development
  • Data Management
  • Interpersonal Communication
  • Conflict Resolution
  • First Aid/CPR
  • Risk Management

VOLUNTEER WORK

COMMUNITY VOLUNTEER| GARDENA POLICE DEPARTMENT | 05/2010-05/2015

  • Assisting Police Officers to enforce sobriety laws at check points: identifying and reporting drivers under the possible effects of alcohol and who attempted to avoid sobriety or DL screening.
  • Actively patrolled assigned areas to prevent and detect crimes. Reported crimes, accidents, offenses and damage to property. Checked all vehicle equipment for proper functioning prior to use.
  • Talked with citizens and businesses to establish rapport and become a familiar presence in the area. Assisting Police Officers to detect, observe, and report suspicious activity.
  • Other duties included, community interaction, familiarization of city boundaries, awareness of troubled areas, proper use of radio and vehicle, and responding to dispatch calls.

YOUTH GROUP LEADER & CONFIRMATION LEADER | ST. FRANCES X. CABRINI PARISH | 10/2007-08/2008

  • Creating, managing, scheduling assignments.
  • Creating, managing, scheduling retreats and fundraisers.
  • Professional Accomplishment: creating a safe and fun environment to stir youth away from negative street influences. In
    addition, helped confirmation candidates better understand and grow in their Catholic faith.

WORLD YOUTH DAY VOLUNTEER| ST. FRANCES X. CABRINI PARISH | 08/2003-08/2005

  • Handled inventory to keep track of food and refreshments on an event basis.
  • Cooked food to handle 500 customers on an event basis.
  • Professional Accomplishment: Raised over $20,000 to attend World Youth Day 2005 in Kolon, Germany.

Timeline

Human Services Aide

Department Of Children And Family Services
12.2023 - Current

Deputy U.S. Marshal

United States Marshals Service
06.2023 - 08.2023

Human Services Aide

Deparment Of Children And Family Services
12.2022 - 06.2023

Community Wellness Specialist

Sycamores
07.2022 - 12.2022

Detention Services Officer

Los Angeles County Probation Department
01.2022 - 04.2022

Human Services Aide

Department Of Children And Family Services-Pomona
01.2020 - 01.2022

Human Services Aide

Department Of Children And Family Services-Vermont
04.2018 - 01.2020

Deputy Sheriff Trainee

Los Angeles County Sheriffs Department
05.2017 - 06.2017

Guest Services Representative/Night Auditor

Towne Place Suits By Marriott
04.2015 - 04.2018

Valet Parking Attendant

Towne Park LLC
06.2014 - 04.2015

Student Trainee

U.S. Immigration And Customs Enforcement
03.2012 - 08.2013

Student Intern

U.S. Drug Enforcement Administration
02.2012 - 06.2012

Student Intern

U.S. Marshals Service
11.2010 - 08.2014

No Degree - Forensic Science: Investigations

National University

Certificate - Criminal Justice

Rio Hondo College

Certificate -

Adult And Pediatric CPR/AED

Child Trauma Responsive Resilience Strengthening -

Department Of Children And Family Services

Childhood Traumatic Response And Development -

Department Of Children And Family Services

Legal Duties: Warrant & Removal Order Requirements -

Department Of Children And Family Services

Commercial Sexual Exploitation of Children -

Department Of Children And Family Services

Implicit Bias And Cultural Competency -

Department Of Children And Family Services

Bachelor of Science - Criminal Justice Administration

CSU Dominguez Hills

Certificate - Kenpo Karate

Inner City Martial Arts
Rolando A Rodriguez