Iliana Narvaez
Menlo Park
Summary
Dynamic and dedicated professional with experience as a Restaurant Hostess at Carpaccios Ristorante. Excelled in customer service and strong multitasking, enhancing guest experiences through effective communication and teamwork. Recognized for maintaining composure in high-pressure situations while ensuring seamless transitions and exceptional service. Committed to fostering a welcoming atmosphere for all guests.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Carpaccios Ristorante
06.2024 - 06.2025
- Greeted and seated guests, ensuring a warm and welcoming atmosphere.
- Provided menu information, enhancing guest experience through attentive service.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Education
No Degree -
Menlo Atherton High School
Atherton, CA06-2027
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Communication
- Teamwork
- Conflict resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Most Valuable Player
Awarded Most Valuable Player for Menlo Atherton High Schools Girls lacrosse for the 2023-2024 season.
Offensive Player of the Year
Awarded Menlo Atherton High School Offensive Player of the year for girls lacrosse for the 2024-2025 season
Timeline
Restaurant Hostess
Carpaccios Ristorante
06.2024 - 06.2025
No Degree -
Menlo Atherton High School