Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Iliana Cardenas

Santa Maria,CA

Summary

My name is Iliana Cardenas and I am 32 years old. Born and raised here in the Central Coast. Santa Maria Bonita School District has been my only place of employment and we are now entering year twelve of service this 2025. I have been able to obtain four job promotions during my time here. I have worked as a bilingual instructional aide, Migrant Recruiter, Clerk IV and currently working as a Secretary II for the Teaching & Learning Supplemental Department.

Overview

14
14
years of professional experience

Work History

Secretary / Sales

Cardenas Roofing
06.2011 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.

Bilingual Instructional Aide

Santa Maria Bonita School District
08.2013 - 12.2019
  • Maintained confidentiality about children and families and respected cultural and language differences.
  • Served as a cultural liaison between school staff and non-English speaking families, fostering open communication and understanding.
  • Created a nurturing environment that encouraged positive peer interactions among diverse learners.
  • Ensured accurate translation of instructional materials and communications for non-English speaking families.
  • Supported students'' language development through one-on-one tutoring and small group sessions.
  • Served as translator and interpreter for written and verbal communication to students, parents and staff members.
  • Supported teacher in classroom discipline and maintained standards of pupil behavior.
  • Cleaned, organized and restocked classrooms for upcoming classes.

Recruiter Specialist - Migrant Education

Santa Maria Bonita School District
01.2020 - 11.2023
  • Supported the identification and recruitment components of Migrant Education Program, including enrolling and withdrawing students from the program(s).
  • Learned federal regulations and studied them regularly as rules were always being changed and adapted.
  • Visited homes, school sites and attended community events for recruitment purposes.
  • Prepared quarterly reports and audits.
  • Supported student's well being and encouraged academic success.
  • Assisted families with community resources, referred out to local agencies and community partners.
  • Trained staff for programs and projects
  • Maintained confidentiality.
  • Audited interviews and conducted re-interviews when needed.
  • Operated and maintained applicant tracking and candidate management systems.
  • Analyzed recruitment metrics to identify trends and areas for improvement, adjusting strategies accordingly.

Migrant Homeless Advocate ( Temp Position )

Santa Maria Bonita School District
02.2023 - 05.2023
  • Worked effectively with fellow team members and outside agencies to coordinate effective solutions for our families in need.
  • Delivered friendly service and offered expert support in every interaction.
  • Established trusting relationships with families by maintaining open lines of communication throughout the entire representation process.
  • Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
  • Assisted with applications and collected required paperwork to help individuals register for supportive services.
  • Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
  • Maintained positive relationships with community to build and nurture dynamic partnerships.
  • Made referrals to appropriate services, following up to confirm patients received access to required care.
  • Managed sensitive cases with discretion, protecting client confidentiality and trust.
  • Coordinated Meetings
  • Attended meetings and took minutes for committees.
  • Monitored program attendances and participation
  • Audited attendance reports and monitored student active participation.

Clerk Typist IV

Santa Maria Bonita School District
12.2023 - 05.2024
  • Increased operational efficiency through proficient use of office equipment such as printers, copiers, scanners, and computers.
  • Created vendor requisitions for various programs as well as purchase orders.
  • Worked with sales representatives for curriculum and instructional needs.
  • Organized out of town conferences and facilitated lodging, meals and mileage.
  • Optimized time management by effectively multitasking across various responsibilities while adhering to strict deadlines.
  • Audit budgets for different programs and funding sources.
  • Monitored and tracked orders.
  • Maintained organized receipts and records of expenses.
  • Assisted in project completion by providing essential clerical support such as copying, scanning, and faxing documents.
  • Preserved seamless operations during staff absences by stepping in to cover additional responsibilities as needed.
  • Promoted a positive work environment through professional interactions with coworkers and supervisors alike.
  • Reviewed records, paperwork, and orders for errors and resolved issues with minimal direction.
  • Ensured accuracy of records by consistently updating and maintaining databases with up-to-date information.
  • Maximized accuracy in documentation by thoroughly proofreading all written materials before submission or distribution.
  • Answered and routed incoming calls and took messages when personnel were unavailable.
  • Contributed to a well-organized office environment through thorough file management and record-keeping practices.
  • Checked completed work for proper spelling, grammar, punctuation, and format.
  • Verified data entered into student database by reviewing, correcting and deleting data.
  • Created spreadsheets to help with budgeting and tracking of materials.

Secretary II

Santa Maria Bonita School District
05.2024 - Current
  • Enhanced office efficiency by streamlining filing systems and implementing effective organizational strategies.
  • Contributed in completing contracts for district related events and activities.
  • Maintained electronic filing systems and categorized documents.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Conducted research for special projects, contributing valuable insights that informed strategic decisions.
  • Managed sensitive and confidential information with discretion.
  • Coordinated travel arrangements for administrators and teachers, optimizing itineraries to minimize costs while maximizing convenience.
  • Coordinated meetings and events.
  • Supported project management activities, contributing to timely completion of key initiatives.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Streamlined communication processes, resulting in faster response times to internal queries.
  • Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
  • Enhanced meeting efficiency by preparing agendas and ensuring all participants were well-informed.
  • Assisted in preparing detailed reports for management, enabling informed decision-making.
  • Provided comprehensive support to new staff, facilitating faster integration into team.
  • Facilitated inter-departmental communication to ensure all parties were informed of key updates.
  • Streamlined invoice processing, improving accuracy and efficiency of financial operations.
  • Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
  • Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs, and records to quickly handle all documentation for auditing purposes.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Established administrative work procedures to track staff's daily tasks.
  • Completed vendor requisitions.
  • Handled all invoices and payments for the entire department.
  • Monitored program and student attendance for ELOP Programs.
  • Trained staff on their assigned tasks and roles.


Education

High School Diploma -

Pioneer Valley High School
Santa Maria, Ca
06-2011

Skills

  • Customer service
  • Honest
  • Trustworthy
  • Team Player
  • Fast Learner
  • Organized
  • Motivated
  • Empathetic
  • Enthusiastic
  • Work well under pressure
  • Task Tackler
  • Legal compliance
  • Verbal and written communication
  • Office administration
  • Organization
  • Appointment scheduling
  • File management
  • Calendar management
  • Complex Problem-solving
  • Multi-line phone systems
  • Supply restocking
  • Payroll processing
  • Report writing
  • Supply ordering
  • Mail distribution
  • Managing purchasing activities
  • Appointment coordination
  • Record preparation
  • Data verification
  • Travel arrangements
  • Phone etiquette
  • Task prioritization
  • Preparing contracts
  • Office supply inventory
  • Prioritization and time management
  • Budget monitoring
  • Requisition processing
  • Office staff leadership
  • Confidentiality
  • Fast learner
  • Critical thinking

Languages

Spanish
English

Timeline

Secretary II

Santa Maria Bonita School District
05.2024 - Current

Clerk Typist IV

Santa Maria Bonita School District
12.2023 - 05.2024

Migrant Homeless Advocate ( Temp Position )

Santa Maria Bonita School District
02.2023 - 05.2023

Recruiter Specialist - Migrant Education

Santa Maria Bonita School District
01.2020 - 11.2023

Bilingual Instructional Aide

Santa Maria Bonita School District
08.2013 - 12.2019

Secretary / Sales

Cardenas Roofing
06.2011 - Current

High School Diploma -

Pioneer Valley High School

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