Iliana A. Zepeda
Bassett,CA
Summary
Professional caregiver with commitment to high standards and exceptional results. Extensive experience in delivering personalized care and emotional support to clients, ensuring their physical and mental well-being. Known for collaborative teamwork and adaptability, with expertise in patient care, communication, and problem-solving.
Overview
2027
2027
years of professional experience
Work History
Behavior Therapist
Abacadabra
Sun Valley
2026 - Current
- Developed and implemented individualized behavior intervention plans for clients.
- Collaborated with multidisciplinary teams to assess client progress and adapt strategies.
- Utilized data collection methods to track behavioral changes and ensure program effectiveness.
- Provided training and support to families on behavior management techniques.
- Strengthened communication abilities among clients through targeted speech therapy exercises and activities.
- Collaborated with multidisciplinary teams for comprehensive client care and support.
Respite Caregiver
Cambrian Homecare, LLC
Long Beach, CA
10.2024 - Current
- Facilitated daily living activities for individuals with developmental disabilities.
- Collaborated with multidisciplinary teams to ensure comprehensive care and support.
- Monitored client progress, documenting behavioral and emotional changes accurately.
- Provided compassionate support for individuals with disabilities, enhancing daily living activities and overall well-being.
- Developed personalized care plans in collaboration with families to address unique needs and preferences.
Volunteer Caregiver / Daycare Worker
La Cada
01.2025 - 10.2025
- Support children in daily activities, providing supervision, guidance, and emotional care.
- Assist with learning, play, and structured routines in a safe environment.
- Develop patience, adaptability, and communication skills while working with diverse needs.
Loss Prevention Associate
JCPenney
Torrance, CA
01.2022 - 01.2024
- Ensured customer and staff safety by monitoring and addressing security concerns.
- Responded calmly and effectively in high-stress situations.
- Maintained detailed records and demonstrated responsibility and reliability.
- Conducted regular audits to identify and mitigate inventory shrinkage.
Front Desk Agent
Best Western Hotel
Inglewood, CA
2020 - 2023
- Managed guest check-in and check-out processes efficiently.
- Provided exceptional customer service by addressing guest inquiries and concerns.
- Coordinated with housekeeping to ensure room availability and cleanliness standards.
- Assisted in managing reservations using hotel management software.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Sales Associate
T-Mobile
Carson, CA
01.2022 - 01.2023
- Assisted customers with product selection, account services, and technical support.
- Provided personalized service to meet individual needs and build long-term relationships.
- Strengthened communication and problem-solving skills while working with diverse groups.
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
Administrative Assistant
ABBA Bail Bonds
Los Angeles, CA
01.2018 - 01.2022
- Supported clients through sensitive situations with discretion and empathy.
- Managed documentation, scheduling, and confidential records.
- Developed strong organizational and multitasking skills.
- Managed client communications to facilitate bail processes efficiently.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Education
High School Diploma -
Road To Success Academy
Saugus06.2015
C.R.O.P
WhittierSkills
- Creativity and innovation
- Reliable, punctual, and dependable
- Experience working with children and families
- Creativity and innovation
Timeline
Volunteer Caregiver / Daycare Worker
La Cada
01.2025 - 10.2025
Respite Caregiver
Cambrian Homecare, LLC
10.2024 - Current
Loss Prevention Associate
JCPenney
01.2022 - 01.2024
Sales Associate
T-Mobile
01.2022 - 01.2023
Administrative Assistant
ABBA Bail Bonds
01.2018 - 01.2022
C.R.O.P
Behavior Therapist
Abacadabra
2026 - Current
Front Desk Agent
Best Western Hotel
2020 - 2023
High School Diploma -
Road To Success Academy