Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Iliana Aledo

Anaheim

Summary

Dynamic Specialty Treatment Coordinator at West Coast Dental with a proven track record in enhancing case acceptance rates through effective patient education and relationship building. Skilled in treatment planning and financial counseling, I excel in creating a welcoming environment while ensuring HIPAA compliance and efficient patient flow management.

Developed strong patient care and coordination skills in clinical setting, excelling in communication and organization. Proven ability to manage scheduling and patient interactions efficiently. Seeking to transition into new role where these transferable skills can be utilized and further developed.

Offering strong interpersonal skills and aptitude for patient care. Brings ability to quickly learn and apply treatment coordination protocols, with skills in scheduling and patient communication. Ready to use and develop organizational and communication skills in Treatment Coordinator role.

Overview

1
1
Certification

Work History

Specialty Treatment Coordinator

West Coast Dental
03.2024 - 08.2024
  • Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
  • Increased case acceptance rates through persuasive presentation of treatment options and benefits.
  • Explained treatment choices to patients and helped determine best options.
  • Provided exceptional customer service to create a welcoming atmosphere for patients and their families.

Education

Dental Assistant - Dental

R.O.P
Fullerton, CA
06-2010

Skills

  • Appointment scheduling
  • HIPAA compliance
  • Office administration
  • Financial counseling
  • Insurance verification
  • Patient care coordination
  • Treatment Planning
  • Exam room preparation
  • Expertise of payment plans
  • Customer service
  • Organizational skills
  • Patient education
  • Patient outreach and Follow-up
  • Verbal and written communication
  • Patient flow management
  • Goal setting
  • Performance improvement
  • Relationship building
  • New hire training
  • Payment collection

Certification

  • CPR/AED Certification
  • OSHA Certified
  • X-Ray License
  • Coronal Polish

Languages

Spanish
Native or Bilingual

Timeline

Specialty Treatment Coordinator

West Coast Dental
03.2024 - 08.2024

Dental Assistant - Dental

R.O.P
Iliana Aledo