Ilhan Diriye
Edmonton,AB
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
3
3
years of professional experience
Work History
Front Desk Coordinator
A-Z Auto
10.2022 - 11.2023
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Managed appointment scheduling, ensuring optimal use of resources and minimizing conflicts.
- Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
- Handled high volumes of incoming calls, directing callers to appropriate departments for prompt assistance.
- Actively promoted special offers and events to guests, increasing bookings and event attendance.
- Monitored inventory levels of office supplies, placing orders as needed to prevent shortages or delays.
Basketball Scorekeeper
Edmonton Islamic Academy
12.2023 - Current
- Improved game accuracy by diligently tracking and recording player statistics during basketball games.
- Enhanced team performance analysis by providing detailed scorekeeping reports to coaching staff.
- Assisted in training new scorekeepers on proper techniques for accurate record keeping during games.
- Ensured fair play and adherence to rules by promptly reporting fouls and violations to referees.
- Efficiently managed game time, keeping track of timeouts and substitutions for both teams.
Volunteer
Chatter Social Skills Program
09.2023 - Current
- Promoted environmental awareness with educational workshops and hands-on activities.
- Enhanced children''s social skills by organizing group activities and team-building exercises.
- Provided a safe and nurturing environment for children to learn and grow through various educational activities.
- Supported children with special needs, adapting activities to accommodate their individual abilities.
- Collaborated with fellow volunteers to create a positive atmosphere for children, fostering strong relationships among peers.
- Mentored new volunteers, sharing best practices and offering guidance on effective childcare techniques.
- Encouraged children's emotional and social development.
Volleyball Scorekeeper
Edmonton Islamic Academy
09.2023 - 10.2023
- Enhanced player performance tracking by accurately documenting scores and statistics during volleyball matches.
- Maintained clear communication with referees, coaches, and event organizers to ensure seamless scorekeeping operations.
- Increased accuracy in score reporting by diligently verifying recorded data against official match results.
- Streamlined the scoring process by implementing efficient methods for recording points, penalties, and substitutions.
- Supported the team''s success by providing timely and accurate score updates to coaching staff for strategic decisionmaking.
- Developed expertise in various electronic scoring systems through ongoing training sessions and consistent application during games.
Pre-Highschool Tutor
Community Members
09.2020 - Current
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Managed scheduling and logistics for group tutoring sessions, accommodating the diverse needs of participating students and their families.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Babysitter
Community Members
01.2022 - 11.2023
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
Education
High School Diploma -
Edmonton Islamic Academy
Edmonton, AB06.2025
Skills
- Afterschool Program Leadership
- Age-Appropriate Activities
- Positive Reinforcement
- Cleaning and Sanitation
Languages
English
Native or Bilingual
Somali
Native or Bilingual
Arabic
Professional Working
Affiliations
- Basketball & volleyball scorekeeping
- Sports
Timeline
Basketball Scorekeeper
Edmonton Islamic Academy
12.2023 - Current
Volunteer
Chatter Social Skills Program
09.2023 - Current
Volleyball Scorekeeper
Edmonton Islamic Academy
09.2023 - 10.2023
Front Desk Coordinator
A-Z Auto
10.2022 - 11.2023
Babysitter
Community Members
01.2022 - 11.2023
Pre-Highschool Tutor
Community Members
09.2020 - Current
High School Diploma -
Edmonton Islamic Academy
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