Ilhaam Palli Veettil
Open To Work
Belleville,ON
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Team Member
A&W
Belleville, ON
06.2022 - Current
- Contributed to team success by completing jobs quickly and accurately.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Learned all required tasks quickly to maximize performance.
- Coordinated project work applying strong team leadership for enhanced success.
- Resolved issues quickly to maintain productivity goals.
- Operated register to process payments and collect cash payment for order totals.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods.
- Maintained work structure by updating job requirements and job descriptions for positions.
Warehouse Associate
Amazon
Scarborough, ON
02.2022 - 05.2022
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Operated forklifts to transfer inventory to and from target destinations.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Prepared orders for shipment by picking, packing and labeling merchandise.
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as [Number] pounds.
- Performed inventory counts and stocked merchandise.
Retail Sales Associate
Rocky
Calicut, Kerala
02.2018 - 03.2022
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Greeted customers and helped with product questions, selections and purchases.
- Increased sales and customer satisfaction through personalized servicing.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Informed customers of current store promotions to encourage additional sales purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Business Development Executive
Arasco Fruit Products
Calicut, Kerala
09.2019 - 03.2020
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Contributed to industry events and trade shows to showcase products and gather industry intelligence.
- Identified business development challenges and customer concerns for proactive resolution.
- Communicated directly with customers and partners to build strong business networks and relationships.
Assistant Manager
Calicut Sanitation
Calicut, Kerala
01.2018 - 02.2019
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Developed strategy to increase sales and drive profits.
- Monitored security to protect employees, customers and property.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Introduced new products or services, increased marketing activities and improved customer service to drive sales.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
Education
Post-Degree Certificate - Supply Chain Management - Global Logistics
Loyalist College of Applied Arts And Technology
Belleville, ON 05.2022 - 12.2022
Post-Degree Certificate - International Business Management
Durham College
Oshawa, ON 05.2021 - 12.2021
BBA - Business Administration
Calicut University
Kerala, India 08.2016 - 03.2020
Skills
Sales expertise
Technical Support
Team Building
Cash Handling
Staff education and training
Training and mentoring
Account management
Decision-Making
First Aid/CPR
MS Office
Relationship building and management
Marketing
Excellent listening skills
Research
Goals and performance
Accomplishments
Made into honors roll while I was studying at Durham College
Has PDIFAS acquired from G-Tec
Achieved G License.
Certification
First Aid/CPR
Timeline
Team Member
A&W
06.2022 - Current
Post-Degree Certificate - Supply Chain Management - Global Logistics
Loyalist College of Applied Arts And Technology
05.2022 - 12.2022
FITT Skill
05-2022
Warehouse Associate
Amazon
02.2022 - 05.2022
First Aid/CPR
12-2021
Post-Degree Certificate - International Business Management
Durham College
05.2021 - 12.2021
Business Development Executive
Arasco Fruit Products
09.2019 - 03.2020
Retail Sales Associate
Rocky
02.2018 - 03.2022
Assistant Manager
Calicut Sanitation
01.2018 - 02.2019
BBA - Business Administration
Calicut University
08.2016 - 03.2020