Overview
Work History
Education
References
Timeline
Generic

Ileen Dominguez

Quartz Hill,CA

Overview

6
6
years of professional experience

Work History

Human Resources Coordinator

NBCUniversal
07.2023 - Current
  • Assist in processing high volume employee transactions for client groups over 1,000, and answer all general inquiries related but not limited to time, pay, sick, vacation, and initiating leave of absence requests
  • Responsible for answering high volume of emails, in person, and over the phone communication with a 24-48 turn around response time
  • Assist with updating job postings, guaranteeing a detailed representation of role responsibilities, requirements, and qualifications
  • Coordinate onboarding (background checks, E-Verify, and drug testing) and offboarding process for staff employees
  • Field through benefits questions, 401K inquiries, and W2 information to communicate direct client groups to the correct contact
  • Update and Maintain employee files through HRIS systems
  • Track I-9 reports to ensure updates and deadlines are met and assist with tracking headcount amongst the client groups
  • Handle basic employee relations and conduct initial intake and investigatory meetings
  • Demonstrate professional judgment, compassion, and support when interacting with different client groups at different levels
  • Maintain current and older Disciplinary Logs to supply leaders with cases and Incident Reports to remain consistent throughout the department
  • Contribute to Compensation Analysis to internal promotions going to Permanent Staff positions
  • Ensure compliance within multiple collective bargaining agreements
  • Complete additional clerical tasks within the HR Department, as needed.

Human Resources Assistant

NBCUniversal
07.2022 - Current
  • Process, track, and manage attendance and cash variance disciplines by drafting discipline letters and incident reports for managers to administer
  • Partner with HRBP Team and Management Team in administrating and tracking the attendance and cash handling policies for Team Members in Food Ops
  • Attend weekly communication meetings with HRBP and respective management team to review Team Members attendance/variance record to verify if discipline is warranted
  • Working alongside HRBP to ensure all attendance issues are resolved and escalated if necessary
  • Provide entry gate swiping activity information as needed
  • Responsible for uploading/filing Team Member documents and sending to union representative
  • Provide general HR information to Team Member inquiries
  • Respond to TM attendance and variance inquiries
  • Work closely with HRC's on attendance suspensions and terminations
  • Process job abandonment close outs.

Human Resources Assistant/Office Clerk

Modern Parking, Inc.
06.2018 - 07.2022
  • Assist with full cycle recruiting in a high-volume recruitment ensuring that all new employees are onboarded successfully and efficiently
  • Assist with updating job postings, guaranteeing a detailed representation of role responsibilities, requirements, and qualifications
  • Facilitate the criminal background check process for all new hires
  • Ensure compliance with USCIS Form I-9 Employment Verification; periodically audit Forms I-9
  • Ensure compliance per the Union CBA
  • Organized payroll process with the Payroll Department to minimize errors and ensure timely receipt of paycheck for the organization
  • Assist with employee relation issues such as employee complaints, harassment allegations, and civil rights complaints
  • Assist with Coaching and counseling forms and guide managers before executing employee disciplinary action
  • Assist in monitoring tardy and absenteeism reports and ensure proper documentation is issued on employees who have excessive tardiness or absences
  • Maintain employee personnel files for 500 plus employees
  • Assist in translating from Spanish to English
  • Process payments received from customers
  • Process and reconcile data entry changes to ensure accuracy when invoicing
  • Demonstrate multi-tasking skills while processing clients' payments, answering phones, as well as directing clients or visitors
  • Completed additional clerical tasks (i.e., filing and data entry)
  • Provided excellent customer service.

Education

Bachelor's degree in human resources -

California State University Los Angeles
Los Angeles, CA
12.2023

High School Diploma -

Miguel Contreras Learning Complex
Los Angeles, CA
06.2018

References

  • Ana Gil, Gilana007@outlook.com
  • Delmy Arteaga, (818) 523-3265

Timeline

Human Resources Coordinator

NBCUniversal
07.2023 - Current

Human Resources Assistant

NBCUniversal
07.2022 - Current

Human Resources Assistant/Office Clerk

Modern Parking, Inc.
06.2018 - 07.2022

Bachelor's degree in human resources -

California State University Los Angeles

High School Diploma -

Miguel Contreras Learning Complex

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Ileen Dominguez