Ileana Tauanu’u
Anaheim,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Massage Therapist
Massage Envy
08.2021 - 04.2023
- Arrive promptly to prepare for work.
- Check company system for schedule appointments.
- Prepare treatment room and equipment for scheduled appointments.
- Provide a sanitary and safe working environment.
- Consult clients according to their conditions and suggest treatments plans.
- Perform 30 minute to 2 hour sessions depending on service and client availability.
- Educate on after care instructions.
- Data entry documenting client’s information.
- Clean and restock.
Massage Therapist
The Touch
02.2017 - 08.2021
- Key holder
- Open business and set up for operation.
- Check appointments, emails, and make phone calls.
- Welcome clients and address issues.
- Perform treatment services from 30 minutes to 2 hours based on client’s needs.
- Provided after care instructions.
- Clean vicinity, complete notes, and close business.
Massage Therapist
Burke Williams Spa
10.2016 - 07.2019
- Provided clear, concise instructions to clients to prepare for massage services.
- Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
- Addressed specific client concerns through targeted therapeutic massage interventions.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
- Increased repeat client bookings by delivering exceptional customer service and follow-up care advice.
Education
Certificate - Massage Therapy
American Career College
Anaheim, CA07.2009
ACCESS
Garden Grove, CA06.2005
Skills
- Front desk management
- Cash handling
- Client records maintenance
- Team collaboration
- Sales and marketing
- Effective communications
- Customer service
Timeline
Massage Therapist
Massage Envy
08.2021 - 04.2023
Massage Therapist
The Touch
02.2017 - 08.2021
Massage Therapist
Burke Williams Spa
10.2016 - 07.2019
Certificate - Massage Therapy
American Career College
ACCESS
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