Ileana Cabrera
Wasco
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
BK Marking
Ross Distribution Center
Shafter
07.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Receptionist
Carlos Alvarez MD
Shafter
07.2022 - 07.2023
- Greeted patients and visitors with a friendly demeanor.
- Managed multi-line phone systems for appointment scheduling.
- Maintained accurate patient records and confidential information.
- Coordinated office supplies and maintained inventory levels.
- Handled incoming mail and routed it to appropriate personnel.
- Provided information about services offered by the medical practice.
- Ensured cleanliness and organization of the reception area.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Education
High School Diploma -
Wasco High School
Wasco, CA05-2022
Skills
- Multi-line phone systems
- Appointment scheduling
- Confidential record management
- Data entry
- Patient communication
- Office coordination
- Task prioritization
- Team collaboration
- Attention to detail
- Time management
- Friendly, positive attitude
- Clerical support
- Organizational skills
- Dependable and responsible
- Self-Directed
- Verbal communication
- Customer service
Timeline
BK Marking
Ross Distribution Center
07.2023 - Current
Receptionist
Carlos Alvarez MD
07.2022 - 07.2023
High School Diploma -
Wasco High School