Ildiko Novak

• Delivered excellent service to pet owners to drive repeat business.
• Organized supplies needed prior to beginning grooming services.
• Demonstrated knowledge of breed specific cuts and styles as requested by customer.

Provided professional pet grooming services for all breeds of dogs.

• Ensured the safety of all animals while they were in the salon environment, and handled pets with loving, gentle care.
• Demonstrated excellent customer service skills when dealing with customers.
• Provided bathing, brushing, clipping, trimming, and styling of all breeds and coat types.
• Maintained accurate records of all services rendered to clients' pets.
• With over 30 years of experience in grooming, I strive to provide excellent grooming services. Kept up-to-date with current trends in pet styling techniques through seminars, workshops or webinars.

• Reviewed pet records from daily visits and appointments, entering important data into system.
• Performed complete grooming services including brushing, bathing, trimming, nail clipping and ear cleaning.
• Monitored pets closely while they were being groomed to ensure safety at all times.
• Assisted with customer requests and answered questions to improve satisfaction.
• Maintained a clean and safe work environment, following all safety protocols.