Ildiko Mihaly
Langley,BC
Summary
Dynamic Extended Pre K Supervisor at Creative Kids Learning Centres, adept at training and mentoring staff while enhancing customer service. Successfully improved team productivity through effective project planning and conflict resolution, fostering a culture of excellence and collaboration. Committed to organizational goals, demonstrating strong decision-making and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Extended Pre K Supervisor
Creative Kids Learning Centres
07.2014 - 05.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Education
Early Childhood Education -
Burnaby Collage
Burnaby, BC2023
Montessori Certification -
Western Montessori Teachers Collage
Port Coquitlam, BC2003
Hospitality And Tourism -
Hospitality And Tourism
New Westminster, BC1996
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Team building
- Project planning
- Relationship building
- Conflict resolution
- Documentation and reporting
- Problem-solving
- Organizational skills
- Effective communication
- Reliability
- Idea development and brainstorming
Languages
English
Full Professional
English
Full Professional
Certification
First aid
Food safe
Montessori
WHMIS
Accomplishments
- Supervised team of Number staff members.
- Collaborated with team of Number in the development of Project name.
- Achieved Result through effectively helping with Task.
Extra workshops to keep myself informed.
-Parent communication
-How to deal with behaviours
-pedagogy
-Tough conversations with families
-curriculum planning
- STEM
- Small parts curriculum planning
Timeline
Extended Pre K Supervisor
Creative Kids Learning Centres
07.2014 - 05.2025
Early Childhood Education -
Burnaby Collage
Montessori Certification -
Western Montessori Teachers Collage
Hospitality And Tourism -
Hospitality And Tourism
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