Ila Hobbins
Kanata,ON
Summary
Highly dedicated and disciplined high-level athlete who represents Great Britain in women's ice hockey a unique experience. With a proven track record of working under pressure, responding to high-stress situations, and maintaining peak physical and mental conditioning, I bring a strong ability to remain calm and focused during emergencies, these are directly transferable to firefighting and emergency response. Committed to safety and service I am eager to apply my qualities and certificates to protect and serve the community.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress Supervisor
Centre Ice Sports Bar
10.2024 - Current
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Receptionist
The Medical Physiotherapy
02.2022 - 10.2024
- Booked and managed client appointments in person and via phone and email
- Operated physiotherapy machines on customers per instructions (IFC, Ultrasound, Shockwave)
- Assisted 6 physiotherapists during sessions to show patients how best to implement their treatment plans at home
Manager/Skate Sharpener
All Star Hockey Shop
01.2022 - 10.2024
- Responsible for managing money and following through with inventory management
- Operate and use ice skate sharpening machines with precaution
- Built and maintained positive relationships with customer
- Kept working area and equipment clean and orderly
Ice Rink Duty Manager
Planet Ice
09.2021 - 02.2024
- Maintained a safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Coordinated with first responders to provide safe and swift medical care for injuries
Camp Counsellor
St Brigid's Summer Camp
06.2020 - 08.2022
- Maintained energetic and professional demeanor when interacting with children and parents
- Took care of groups of 10-12 kids for a week of overnight summer camp
- Participated in all activities with groups making camp fun for campers, teaching skills, providing encouragement and support
Education
Ontario Secondary School Diploma (OSSD) -
All Saints Catholic High School
Ottawa, ON06.2021
Skills
- Highly responsible and reliable
- Great Customer Service
- Interpersonal Communication Skills
- Critical thinking and problem solving
- Incident response
- Strong work ethic
- Teamwork and collaboration
Accomplishments
International Great Britain Ice Hockey player who competed in World Championships at South Korea and Four Nations in Poland.
International Great Britain Bandy player who won Silver in World Championships in Sweden and won best Forward of the tournament.
Certification
- Emergency First Aid at Work Certificate
- International Level Athletes Education Program for Anti-Doping
- Anaphylaxis trained (Allergy awareness)
- First Aid Awareness
- Physio Taping Certified
- WHIMIS Certified
- SPE Numeracy in Health Care Certified
- Infection Prevention and Control (IPAC)
Languages
English
Native or Bilingual
French
Limited Working
Personal Information
- Date of Birth: 07/01/02
- Nationality: British Canadian
Timeline
Waitress Supervisor
Centre Ice Sports Bar
10.2024 - Current
Receptionist
The Medical Physiotherapy
02.2022 - 10.2024
Manager/Skate Sharpener
All Star Hockey Shop
01.2022 - 10.2024
Ice Rink Duty Manager
Planet Ice
09.2021 - 02.2024
Camp Counsellor
St Brigid's Summer Camp
06.2020 - 08.2022
Ontario Secondary School Diploma (OSSD) -
All Saints Catholic High School
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