Ikrash Umair
Hamilton,ON
Summary
Dynamic and detail-oriented professional with a proven track record at D-Derm Aesthetics & Wellness, excelling in customer assistance and office supplies inventory management. Demonstrated ability to enhance administrative operations and client satisfaction. Skilled in cash handling and fostering positive interactions, I significantly contribute to team efficiency and service excellence.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
D-Derm Aesthetics & Wellness
Burlington, Ontario
06.2023 - 08.2024
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
Volunteer
Hamilton Mountain Mosque
Hamilton, Ontario
11.2023 - 01.2024
- Collaborated with other volunteers to create a positive work environment.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Education
High School Diploma -
Bishop Ryan Catholic Secondary School
Hamilton, ONSkills
- Customer assistance and interaction
- Office supplies inventory management
- Email and telephone decorum
- Cash handling expertise
- Cash register systems
- Refunds and exchanges
- Merchandise displays
- Restock products
- Store merchandise stocking
- Flexible Schedule
- Process transactions
Availability
- Weekends
- Weekdays after 4pm
- Summer / Winter holidays
Languages
English
Full Professional
Urdu
Native/ Bilingual
References
References available upon request.
Timeline
Volunteer
Hamilton Mountain Mosque
11.2023 - 01.2024
Front Desk Receptionist
D-Derm Aesthetics & Wellness
06.2023 - 08.2024
High School Diploma -
Bishop Ryan Catholic Secondary School
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