Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Traveling, Driving, hiking, going for walking.
Timeline
Generic

Ikponmwosa Nabulele

Kleinburg ,ON

Summary

Proven to enhance delivery efficiency and customer satisfaction at Hunny Pot Cannabis, I leverage expert navigation skills and exceptional interpersonal abilities. Achieving safe, timely deliveries by optimizing routes, I excel in maintaining a clean driving record and resolving issues promptly, contributing to increased sales revenue and repeat business.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Uber and Lyft Driver

Uber And Lyft
04.2024 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Delivered goods and products to customer on time and in excellent condition.

Delivery Driver

Hunny Pot Cannabis
01.2022 - 11.2023
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Protected people and equipment from hazardous materials by using correct procedures.

Education

Diploma - Business Administration

Yorkville University
Toronto, Canada
02.2023

Skills

  • Time Management:Proven ability to plan routes and manage delivery schedules to ensure timely deliveries
  • Navigation and GPS Proficiency:Expertise in using GPS systems and navigation tools to find the most efficient routes and avoid delays
  • Customer Service:Strong interpersonal skills with a focus on providing excellent customer service and resolving delivery issues promptly
  • Safe Driving:Clean driving record with a commitment to adhering to traffic laws and maintaining safe driving practices at all times
  • Vehicle Maintenance:Basic knowledge of vehicle maintenance and troubleshooting to ensure the delivery vehicle is in good working condition
  • Attention to Detail:Meticulous in handling packages, verifying addresses, and ensuring accurate deliveries to the right recipients
  • Physical Stamina:Capable of handling the physical demands of loading and unloading packages, including lifting and carrying heavy items
  • Reliability and Punctuality:Demonstrated reliability in adhering to delivery schedules and consistently arriving on time
  • Problem-Solving:Quick thinking and resourcefulness in handling unexpected issues, such as traffic delays or incorrect addresses
  • Communication Skills:Effective verbal communication skills for interacting with customers, dispatchers, and team members
  • Organizational Skills:Strong organizational abilities to manage delivery paperwork, track packages, and maintain accurate records
  • Adaptability:Flexibility to adapt to changing delivery routes and schedules as needed

Languages

English
Full Professional

Accomplishments

Accomplishments:

  • Perfect Safety Record: Maintained a perfect safety record with zero accidents or traffic violations over 5 years of professional driving.
  • Timely Deliveries: Consistently achieved a 98% on-time delivery rate, ensuring high levels of customer satisfaction and repeat business.
  • Customer Satisfaction: Received numerous commendations from customers for exceptional service, contributing to a 15% increase in customer satisfaction ratings.
  • Efficiency Improvement: Implemented efficient route planning strategies that reduced delivery times by 20%, leading to cost savings and increased productivity.
  • High Volume Deliveries: Successfully managed high-volume delivery routes, completing up to 50 deliveries per day during peak seasons.
  • Recognition and Awards: Awarded "Driver of the Month" for 6 consecutive months for outstanding performance and dedication.
  • Cost Reduction: Identified and implemented fuel-saving techniques, resulting in a 10% reduction in fuel costs annually.
  • Vehicle Maintenance: Proactively performed routine vehicle maintenance checks, reducing downtime and extending the lifespan of company vehicles.
  • Training and Mentoring: Trained and mentored new drivers, helping them achieve full proficiency in safety and delivery procedures within 3 months.
  • Problem Resolution: Effectively resolved delivery issues and customer complaints, maintaining a professional and positive company image.

Certification

Buisness Administration

Traveling, Driving, hiking, going for walking.

  • Traveling: Passionate about exploring new places and navigating different terrains, enhancing my adaptability and route planning skills.
  • Driving: Enthusiastic about driving and spending time on the road, contributing to my expertise and comfort behind the wheel.
  • Hiking: Engage in regular hiking to build endurance and stamina, essential for managing the physical demands of courier work.
  • Walking: Enjoy daily walks to stay active and maintain physical fitness, ensuring I am energetic and ready for the job's physical aspects.

Timeline

Uber and Lyft Driver

Uber And Lyft
04.2024 - Current

Delivery Driver

Hunny Pot Cannabis
01.2022 - 11.2023

Diploma - Business Administration

Yorkville University

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Ikponmwosa Nabulele