Ikovba Igie-audu
Burnaby,BC
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
10
10
years of professional experience
Work History
Security Officer
Securiguard
07.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Guard Supervisor
Paladin Security Services
08.2021 - Current
- Delivered high-quality customer service when interacting with clients, visitors, or employees requiring assistance from the security department.
- Maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
- Reduced incidents of theft and vandalism by maintaining a visible presence during patrols and monitoring CCTV systems.
- Answered radio calls, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Monitored alarm systems to ensure prompt response to any triggered alerts or potential threats within the facility''s premises.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Receptionist
FRASER INTERNATIONAL COLLEGE
12.2015 - 03.2020
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Sales Associate
Grass roots Fundraising
01.2015 - 03.2020
- Engaged with customers to build rapport and loyalty.
- Helped customers become acquainted with a variety of options being offered by our host charities.
- Prepared donation profiles for clients using the software system
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Arts - Health Sciences
Simon Fraser University
Burnaby, BC12.2020
Associate of Arts - Arts And Sciences
FRASER INTERNATIONAL COLLEGE
Vancouver, BC01.2015
Skills
- Security Guard License
- Report Writing
- Intruder Response and Removal
- Crisis Management
- Fire Department Communication
- Attentive and Observant
- Customer Satisfaction
- Closed Circuit TV Systems
- Work extremely well under pressure
Languages
English
Native or Bilingual
Musician
Plays the piano and keyboard at a semi professional level
Timeline
Security Officer
Securiguard
07.2023 - Current
Security Guard Supervisor
Paladin Security Services
08.2021 - Current
Receptionist
FRASER INTERNATIONAL COLLEGE
12.2015 - 03.2020
Sales Associate
Grass roots Fundraising
01.2015 - 03.2020
Bachelor of Arts - Health Sciences
Simon Fraser University
Associate of Arts - Arts And Sciences
FRASER INTERNATIONAL COLLEGE
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