Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ikjot Singh

Ottawa,ON

Summary

A Police Foundations student with a diploma in computer science and computer systems tech, eager to apply diverse skills and knowledge to a career in law enforcement. The academic background provides strong problem-solving and analytical abilities, while studies in Police Foundations enhance decision-making and conflict de-escalation skills—critical for navigating high-pressure situations. Fluent in four languages, with proficiency in speaking, understanding, and writing in three, ensuring effective communication with diverse communities. Experience in teamwork and collaboration, paired with self-defense training and self-confidence, contributes positively in any challenging environment. Committed to public safety, with a unique skill set ready to make a significant impact in policing.

Overview

9
9
years of professional experience

Work History

Picker/Packer

Native Northwest
01.2022 - 01.2023

Checking the product to ensure that it is in proper condition and is not damage

  • Isolating damaged items to predefined marked area and report it to supervisor
  • Ensuring that the quantity specified is picked by counting it several times
  • Ensuring that boxes are marked properly and labeled appropriately
  • Measuring and weighing the packed boxes and put information on the packing such as 'fragile' labels
  • Ensuring that package information is recorded manually first and then punched into the database system along with its status
  • Reporting any errors in product selection and quantity to the supervisor immediately

Shift Supervisor

Tim Hortons
01.2017 - 01.2022
  • Coached and mentored staff members by offering constructive feedback
  • Cross trained employees to be efficient in every position
  • Coordinate and work with manager and workers for timely production of all jobs, maintenance of normal inventory and development of new products
  • Resolved guest complaints promptly and professionally
  • Create and improve current systems and procedures to help shape an efficient working atmosphere
  • In the absence of the General Manager or Assistant Manager, lead business

Practicum Student

ITS-Algonquin College
01.2017
  • Resolved software related issues
  • Diagnosed, troubleshot, and resolved technical problems
  • Accurately and timely submitted trouble tickets on behalf of users experiencing chronic IT issues

Team Member

Wendy's Restaurant
01.2015 - 01.2017
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Communicated clearly and positively with coworkers and management
  • Mastered point-of-service (POS) computer system for automated order taking
  • Handled currency and credit transactions quickly and accurately
  • Followed procedures for safe food preparation, assembly, and presentation
  • Assisted management with inventory control and stock ordering
  • Built loyal clientele through friendly interactions and consistent appreciation
  • Resolved complaints promptly and professionally
  • Cross-trained and coordinated scheduling with team members to ensure seamless service
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Learned all required tasks quickly to maximize performance.


Cashier

Mac's Convenience Store
01.2014 - 01.2015
  • Cashier with various responsibilities, including end of day reports
  • Trained individuals for the same post, developed leadership skills
  • Worked with diverse clientele and promoted new products
  • Cleaned and stocked the store
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Police Foundations Diploma -

Algonquin College
Ottawa, Ontario
04-2025

Computer Systems Technician, Advanced Diploma -

Algonquin College
Ottawa, Ontario
01.2017

Computer Science Diploma -

Guru Nanak Dev Polytechnic College
Ludhiana, Punjab
01.2013

Skills

  • Good Communications and support/interpersonal skills
  • Ethical skills for IT workplace
  • Conflict de-escalation
  • Integrity and Honesty
  • Report Writing
  • Patience and Empathy
  • Community Engagement
  • Emergency Management
  • Crisis intervention and deescalation
  • Physical Fitness
  • Self-defense techniques
  • Criminal Law
  • Works well individually and in groups
  • Crime Prevention
  • Arrest procedures
  • Intercultural competence
  • Public Safety
  • Ability to instruct users with computer and presentation skills
  • Assembling and troubleshooting laptops and desktop computers
  • Solving hardware, software and operating system problems in both desktop and laptops
  • Basic programming skills in C, PHP, ASPNET, etc
  • Managing services in Linux
  • Querying and programming in SQL
  • Keen in IP addressing/subnetting
  • Proficient in programming

References

Available upon request.

Timeline

Picker/Packer

Native Northwest
01.2022 - 01.2023

Shift Supervisor

Tim Hortons
01.2017 - 01.2022

Practicum Student

ITS-Algonquin College
01.2017

Team Member

Wendy's Restaurant
01.2015 - 01.2017

Cashier

Mac's Convenience Store
01.2014 - 01.2015

Computer Systems Technician, Advanced Diploma -

Algonquin College

Computer Science Diploma -

Guru Nanak Dev Polytechnic College

Police Foundations Diploma -

Algonquin College
Ikjot Singh