Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
7
7
years of professional experience
Work History
Customer Service Cashier
Habitat for humanity
Windsor, Ontario
10.2024 - Current
Verified that all coupons were valid prior to processing them into the system.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Processed customer payments quickly and returned exact change and receipts.
Answered incoming phone calls from customers regarding product availability or store locations.
Greeted customers promptly and responded to questions.
Cashier Assistant
Shoprite
Lagos,Nigeria
01.2022 - 07.2024
Resolved customer complaints in a timely manner while maintaining a friendly attitude towards guests.
Provided excellent customer service by addressing guest inquiries promptly and professionally.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Processed returns and exchanges according to store policies.
Front Desk Receptionist
sheraton hotel and resorts
Lagos Nigeria
10.2017 - 12.2020
Received incoming calls and coordinated with staff to fulfill customer requests.
Updated and maintained office policies and procedures.
Handled payment processing and provided customers with receipts and proper bills and change.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Maintained a clean and organized reception area to uphold company image.
Education
High School Diploma -
Benjamin Franklin College
Imo State, Nigeria
06-2004
Some College (No Degree) - English Language
Mason College
Windsor, ON
Skills
Check processing
Customer relationship management (CRM)
Customer focus
Inventory management
Time management
Calm demeanor
Payment collection
Timeline
Customer Service Cashier
Habitat for humanity
10.2024 - Current
Cashier Assistant
Shoprite
01.2022 - 07.2024
Front Desk Receptionist
sheraton hotel and resorts
10.2017 - 12.2020
High School Diploma -
Benjamin Franklin College
Some College (No Degree) - English Language
Mason College
Similar Profiles
Regina LaneRegina Lane
Home Repair Program Manager at Holston Habitat for HumanityHome Repair Program Manager at Holston Habitat for Humanity