Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ikechukwu Michael Obiwuru

Windsor,ON

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

7
7
years of professional experience

Work History

Customer Service Cashier

Habitat for humanity
Windsor, Ontario
10.2024 - Current
  • Verified that all coupons were valid prior to processing them into the system.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Processed customer payments quickly and returned exact change and receipts.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Greeted customers promptly and responded to questions.

Cashier Assistant

Shoprite
Lagos,Nigeria
01.2022 - 07.2024
  • Resolved customer complaints in a timely manner while maintaining a friendly attitude towards guests.
  • Provided excellent customer service by addressing guest inquiries promptly and professionally.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Processed returns and exchanges according to store policies.

Front Desk Receptionist

sheraton hotel and resorts
Lagos Nigeria
10.2017 - 12.2020
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Updated and maintained office policies and procedures.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Maintained a clean and organized reception area to uphold company image.

Education

High School Diploma -

Benjamin Franklin College
Imo State, Nigeria
06-2004

Some College (No Degree) - English Language

Mason College
Windsor, ON

Skills

  • Check processing
  • Customer relationship management (CRM)
  • Customer focus
  • Inventory management
  • Time management
  • Calm demeanor
  • Payment collection

Timeline

Customer Service Cashier

Habitat for humanity
10.2024 - Current

Cashier Assistant

Shoprite
01.2022 - 07.2024

Front Desk Receptionist

sheraton hotel and resorts
10.2017 - 12.2020

High School Diploma -

Benjamin Franklin College

Some College (No Degree) - English Language

Mason College
Ikechukwu Michael Obiwuru