Ikechukwu Michael Obiwuru
Windsor,ON
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
7
7
years of professional experience
Work History
Customer Service Cashier
Habitat for humanity
Windsor, Ontario
10.2024 - Current
- Verified that all coupons were valid prior to processing them into the system.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed customer payments quickly and returned exact change and receipts.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Greeted customers promptly and responded to questions.
Cashier Assistant
Shoprite
Lagos,Nigeria
01.2022 - 07.2024
- Resolved customer complaints in a timely manner while maintaining a friendly attitude towards guests.
- Provided excellent customer service by addressing guest inquiries promptly and professionally.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Processed returns and exchanges according to store policies.
Front Desk Receptionist
sheraton hotel and resorts
Lagos Nigeria
10.2017 - 12.2020
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Updated and maintained office policies and procedures.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Maintained a clean and organized reception area to uphold company image.
Education
High School Diploma -
Benjamin Franklin College
Imo State, Nigeria06-2004
Some College (No Degree) - English Language
Mason College
Windsor, ONSkills
- Check processing
- Customer relationship management (CRM)
- Customer focus
- Inventory management
- Time management
- Calm demeanor
- Payment collection
Timeline
Customer Service Cashier
Habitat for humanity
10.2024 - Current
Cashier Assistant
Shoprite
01.2022 - 07.2024
Front Desk Receptionist
sheraton hotel and resorts
10.2017 - 12.2020
High School Diploma -
Benjamin Franklin College
Some College (No Degree) - English Language
Mason College
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