Ikechukwu Akaelu
Regina,Nigeria
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Consultant, Technical Support (Office of the CTO)
SWIFTTALK LIMITED
01.2016 - 10.2020
- Analyze customer specific requests and expectations with Sales team
- Provide first line support for service deployment costing and pricing
- Coordinate project delivery on transmission mapping/service provisioning with providers, radio link provisioning and customer premise deployment
- Directly provide technical support to Service Delivery team and NOC operations
- Delivered and maintains the integration of some Service Providers links into the SWIFTTALK network- Telnet(54) and COBRANET(13).
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Technical Director
ABIS TECHNOLOGIES LIMITED
01.2015 - Current
- Heads the project team
- Interfaces with all providers, suppliers and contractors on project execution
- Coordinates the IPT Swap Project for IHS locations
- Installation/Commissioning of DCGs and Power Plants on existing cell sites
- Installation and Integration of Solar Systems on existing cell sites
- Power Optimization, Upgrade/Downgrade recommendation -cost saving
- Decommissioning of existing power systems
- Manages cell site power capacity upgrade for NEW GEN( IHS Contracts)
- Rectifier system upgrade
- Reuse of decommissioned power plants and battery cells
- Relocation/reuse of generators for power upgrade on existing cell sites.
Project Manager (TPD/ES-Technical Products Development and Enterprise Solutions)
MULTI-LINKS COMMUNICATIONS LIMITED
10.2010 - Current
- Coordinate all implementation processes from project start to completion, including integration-NOC/IP Networks, commissioning, testing with customer, customer satisfaction feedback and project sign-off and closure
- Provide and execute project implementation plans with the customer and the Service Management team
- Drive the move for best solution designs to achieve desired cost-effective solutions
- Schedule meetings and discuss solutions with Network Engineering Planning team, NOC and NFO(Network Field Operations) teams
- Drive agreed designs through to implementation stages
- Analyze Purchase Orders received, assess equipment cost to deploy service, providing valuable information for a business case
- Managed stock advice, utilization and requisition
- Provide technical support to customer team at site/location choice, last mile connectivity, service interfaces, commissioning and service integration, in this, achieving timely service delivery
- Liaise with Corporate account managers and prospective customers on new service requirements, discuss specific requirements and network topology to be adopted to achieve design
- Manage customer expectations and follow up till a cordial service acceptance and obtain signed completion certificates
- SPOC for Billing and commercials.
National Transmission Manager-Implementation
MULTI-LINKS COMMUNICATIONS LIMITED
07.2009 - Current
- Managed all transmission implementation staff-BTS, Microwave and OFC projects
- Prepared and managed all documentations for implementation of projects targeted at achieving set Service Launch dates-Business Case, Motivation/Justification, Project Plans and Implementation Performance Reports
- Directly assisted the Executive-Network Provisioning and Management(NPM)
- Responsible for staff training and skills transfer within the office of the Executive-NPM
- Liaised with the Procurement Services Unit in areas of Vendor management for set rollout milestones and project completion
- SPOC for Marketing and Business Intelligence and Development
- Project managed, commissioned and handed over 482 BTS sites in NORTEL and HUAWEI platforms
- Project-managed, commissioned and handed over 400 microwave hops for BTS rollout projects.
Project Manager(BTS and Transmission Implementation)
MULTI-LINKS COMMUNICATIONS LIMITED
08.2008 - Current
- Liaise with Planning Unit on National BTS rollout plan
- SPOC for site readiness with site build team(in-house) and site vendors-HTN and SWAP
- Managed BTS equipment order, delivery and deployment with equipment vendors-NORTEL and HUAWEI
- Provide management reports on the rollout plan, implementation and deployment according to projected coverage plans
- Managed Microwave radio equipment order, delivery and deployment with vendor-HARRIS/AVIAT
- Built and managed BTS rollout implementation database.
Assistant Project Manager/Technology Support (BSS/Transmission)
ZTE Nigeria Limited(ZHONGXING TELECOMS EQUIPMENT)
01.2007 - Current
- Liaise with NITEL/MTEL management, understand what the requirements and expectations are in line with the project design document and ensure compliance
- Interface between ZTE and other equipment vendors on matters of interconnection and standards
- Planned the execution of 15 BTS sites connected via VSAT to NRTP (National Rural Telephony Project)ABUJA BSC1
- Routine presentation of work progress and setbacks
- NRTP Bauchi BSC1 configuration, commissioning and BTS sites commissioning
- Started, project-managed and completed the restoration of STM-1 capacity (SDH) microwave backbone link from Akwanga to Maiduguri for the NITEL CDMA Project
- Project-managed the restoration, PAT and FAT procedures and successfully handed over all 30 BTS cell sites within the North East Zone on the NITEL CDMA Project.
Technical Manager, Port Harcourt. NATIONAL RURAL TELEPHONY PROJECT
ZTE Nigeria Limited(ZHONGXING TELECOMS EQUIPMENT)
10.2006 - Current
- Surveys, Site acquisition, Tower installation, supervision and BTS site implementation for the National Rural Telephony Project CDMA2000 1x(NRTP) Enugu Project
- Implementation and maintenance of NRTP Enugu Project
- BTS site preparation, MSS and BSC room preparation and installation.
Senior Project Engineer (MSS/BSS) MTEL EXPANSION PROJECT
ZTE Nigeria Limited(ZHONGXING TELECOMS EQUIPMENT)
08.2004 - Current
- Sites Survey, supervision of subcontractors on site and integration of over 50 BTS sites
- Subcontractors Relationship Management
- Planned and Executed the Provisional Acceptance Tests of over 50 BTS sites
- Executed the Acceptance of the MTEL Port-Harcourt ZXG10 MSC/VLR
- Project Progress scheduling and monitoring MTEL Port-Harcourt ZXG10 (V2) BSC inter-connection with MTEL Enugu AXE10 MSC/VLR
- Cell sites physical and radio resources configuration on the OMC-R (Operation and Maintenance Centre-Radio)
- Sites Survey, supervision of subcontractors on site and integration of over 50 BTS sites
- Subcontractors Relationship Management
- Planned and Executed the Provisional Acceptance Tests of over 50 BTS sites
- Equipment deployment and stock inventory Management
- System Performance report generation and dynamic traffic channel utilization analysis from the OMC-R.
Manager (TPD/VAS-Technical Products Development and Enterprise Solutions/VAS)
MULTI-LINKS COMMUNICATIONS LIMITED
01.2008 - 01.2014
- Oversee all departmental activities and processes towards achieving set targets
- Manage personnel/staff resources
- Generate and present reports to the CTO on all TPD/VAS related projects
- Drive a database structure and process for accelerated service delivery, handover and maintenance/support.
NMC Engineer
MTN Communications Nigeria Limited
01.2002 - 01.2003
- Implementation and activation of new Cell Sites using Man-Machine Language (MML) commands to specifications
- Activation of new routes-Inter MSCs and PTOs Inter-connect
- Upgrade and downgrade of cell sites to new specified configurations
- Analysis and repair of cell manage objects (MOs) to recover failed and faulty MOs using MML commands
- Analysis and repair of route devices
- Technical support services to subscriber lines, connectivity and coverage
- Generation of daily, weekly and monthly reports on the performance of Network Elements, Nodes, and Links (Core NMC) Fault analysis, management and alarm resolution
- Implementation and monitoring of planned work on the live network-migration, cutover, upgrades, integration of network elements
- Managing service expectations during service-affecting events
- Trouble ticketing forwarding fault tickets to Radio Engineers, OMC personnel, High Level Support (HLS), VAS Support and follow-up to ensure high network availability figures
- VSAT link monitoring and fault clearance with service providers.
Education
Masters of Business Administration - Business Administration And Management
Obafemi Awolowo University, Ile-Ife
Nigeria01.2018
Bachelor of Engineering, Electrical Engineering - 2ND Class Honours - Engineering
University of Nigeria, Nsukka
01.2000
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- Strategic Planning
- Issue Resolution
- Client Engagement
- Work Planning and Prioritization
- Project Management
Languages
English
Full Professional
Certification
- Project Management Tools, TELKOM SA, Lagos, Nigeria, June 2009
- Advanced Transmission Engineering, AVIAT NETWORKS CENTRE, LAGOS, Nigeria, August 2010
- Satelite Communication System, WANCOM COMMUNICATION, Shenzhen, China, April 2009
- Level A of CDMA BSSB, ZTE UNIVERSITY, Shenzhen, China, December 2007
- AXE 10 Survey, ERICSSON TELECOM AB, Lagos, Nigeria, May 2002
- GSM OSS R8.1 OPERATION, ERICSSON EDUCATION EUROPE, LAGOS, Nigeria, November 2002
- GSM OPERATION HANDLING MSC/BSC, ERICSSON TELECOM AB, South Africa, November 2002
- AXE 10 OPERATION HANDLING /HARDWARE MAINTENANCE IN GSM, ERICSSON TELECOM AB, South Africa, November 2002
Personal Information
- Place of Birth: Anambra State, Nnewi South LGA
- Date of Birth: 07/15/76
- Gender: Male
- Nationality: Nigerian
- Marital Status: Married
Timeline
Consultant, Technical Support (Office of the CTO)
SWIFTTALK LIMITED
01.2016 - 10.2020
Technical Director
ABIS TECHNOLOGIES LIMITED
01.2015 - Current
Project Manager (TPD/ES-Technical Products Development and Enterprise Solutions)
MULTI-LINKS COMMUNICATIONS LIMITED
10.2010 - Current
National Transmission Manager-Implementation
MULTI-LINKS COMMUNICATIONS LIMITED
07.2009 - Current
Project Manager(BTS and Transmission Implementation)
MULTI-LINKS COMMUNICATIONS LIMITED
08.2008 - Current
Manager (TPD/VAS-Technical Products Development and Enterprise Solutions/VAS)
MULTI-LINKS COMMUNICATIONS LIMITED
01.2008 - 01.2014
Assistant Project Manager/Technology Support (BSS/Transmission)
ZTE Nigeria Limited(ZHONGXING TELECOMS EQUIPMENT)
01.2007 - Current
Technical Manager, Port Harcourt. NATIONAL RURAL TELEPHONY PROJECT
ZTE Nigeria Limited(ZHONGXING TELECOMS EQUIPMENT)
10.2006 - Current
Senior Project Engineer (MSS/BSS) MTEL EXPANSION PROJECT
ZTE Nigeria Limited(ZHONGXING TELECOMS EQUIPMENT)
08.2004 - Current
NMC Engineer
MTN Communications Nigeria Limited
01.2002 - 01.2003
Masters of Business Administration - Business Administration And Management
Obafemi Awolowo University, Ile-Ife
Bachelor of Engineering, Electrical Engineering - 2ND Class Honours - Engineering
University of Nigeria, Nsukka
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