Summary
Overview
Work History
Education
Skills
Accomplishments
Extracurricular Activities
Technical Skills
Certification
Timeline
Generic

Ike Iwuora

Maple Ridge,Canada

Summary

Strategic Change Management Leader with over a decade of experience driving successful organizational transformations and delivering measurable outcomes in complex environments. Proven expertise in assessing organizational readiness, managing stakeholder impacts, and executing comprehensive change strategies to foster adoption, engagement, and value creation. Skilled in leveraging best practices, tools, and frameworks (e.g., Prosci ADKAR) to address transformational challenges and align change initiatives with organizational goals. Adept at building collaborative relationships, leading cross-functional teams, and delivering results within scope, budget, and timelines.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Organizational Change Consultant

SprintLab Digital
05.2023 - 12.2024
  • Led digital transformation initiatives by developing and executing ADKAR-based change strategies, ensuring alignment with organizational goals and measurable outcomes
  • Cultivated strong relationships with stakeholders across multiple project streams, fostering collaboration and addressing resistance to change
  • Conducted comprehensive needs and impact assessments to evaluate organizational readiness and mitigate risks associated with transformational change
  • Designed and implemented tailored communication plans to deliver key messages, enhance understanding, and drive adoption of new systems and processes
  • Facilitated workshops and knowledge-sharing sessions to build change management capability among operational leaders and staff

Change Management Lead, Corporate Transformation

First Bank Ltd
09.2018 - 04.2023
  • Spearheaded the Credit Administration Automation initiative (FINTRAK 360) across 500+ branches, delivering streamlined operations and enhanced user adoption.
  • Partnered with leadership teams and project managers to proactively align change initiatives with strategic objectives, addressing emerging challenges.
  • Conducted organizational readiness assessments, and developed tailored training programs to support adopting a new credit administration platform.
  • Acted as a trusted advisor to senior leaders, providing strategic guidance on complex changes and fostering alignment among diverse stakeholder groups
  • Delivered measurable outcomes, including improved operational efficiency, cost savings, and increased employee engagement

Change Specialist - Operations and Services Group

Intercontinental Bank PLC
03.2012 - 09.2018
  • Directed organizational change efforts for system upgrades, automating processes, and improving operational efficiency
  • Led stakeholder meetings and workshops to support staff in understanding technical and procedural changes, ensuring seamless transitions
  • Developed and implemented knowledge management practices, ensuring effective documentation and accessibility of project materials
  • Designed and executed communication plans to foster understanding and adoption of change initiatives across the organization

Education

French Language Class -

College Mathieu
Saskatoon
02.2025

Master of Business Administration -

ESUT Business School

Bachelor’s - Political Science

Nnamdi Azikiwe University

Skills

  • Prosci ADKAR
  • Change Impact Assessments
  • Readiness Assessments
  • Microsoft Project
  • Jira
  • Word
  • Excel
  • PowerPoint
  • Teams
  • SharePoint

Accomplishments

  • Successfully led the automation of credit administration processes across 500+ branches, resulting in a 30% improvement in operational efficiency.
  • Designed and delivered change management strategies for digital transformation projects, achieving 95% user adoption rates.
  • Developed and implemented knowledge management practices that improved accessibility and utilization of project materials by 40%.

Extracurricular Activities

Junior High School Financial Coach and Regional Coordinator, World Savings Day Southeast Nigeria, 2018-2023, FirstBank Ltd Coordinator, SPARK Initiative (Staff Performing Acts of Random Kindness), 2021-2023, FirstBank Ltd, Managed staff-funded projects like Community Hospital renovations and aid to motherless babies' homes.

Technical Skills

Prosci ADKAR, Change Impact Assessments, Readiness Assessments, Microsoft Project, Jira, Trello, Word, Excel, PowerPoint, Teams, SharePoint

Certification

  • Project Management Professional (PMP) - PMI
  • Certified Change Practitioner - Prosci
  • Professional Scrum Master - International Scrum Institute
  • Associate, Institute of Chartered Economists of Nigeria
  • Asoociate, Chartered Institute of Finance and Control of Nigeria

Timeline

Organizational Change Consultant

SprintLab Digital
05.2023 - 12.2024

Change Management Lead, Corporate Transformation

First Bank Ltd
09.2018 - 04.2023

Change Specialist - Operations and Services Group

Intercontinental Bank PLC
03.2012 - 09.2018

French Language Class -

College Mathieu

Master of Business Administration -

ESUT Business School

Bachelor’s - Political Science

Nnamdi Azikiwe University
Ike Iwuora