Michael Haile
Ottawa,ON
Summary
Results-driven Sales Professional with a proven track record of exceeding targets and driving revenue growth in competitive markets. Adept at building and nurturing strong client relationships through effective communication and strategic solutions. Skilled in consultative selling, negotiation, and closing high-value deals. Possesses in-depth product knowledge and a keen ability to adapt to dynamic industry landscapes. Committed to delivering exceptional customer service and contributing to the overall success of a team. Seeking an opportunity to leverage my expertise and drive sales success for a forward-thinking organization.
Overview
6
6
years of professional experience
Work History
SSR (Service Sales Rep)
CIntas
08.2022 - Current
- Implemented a strategic approach to relationship management, optimizing client interactions for increased satisfaction and retention.
- Managed customer relationships as the key contact for Cintas services, addressing inquiries, resolving issues, and ensuring client satisfaction.
- Played a key role in driving sales growth, consistently achieving and exceeding the benchmark of several hundred dollars in product sales
- Proven track record of effectively managing time to optimize productivity and accomplish tasks in a timely manner
Valet
Westin Hotel
01.2020 - 04.2022
- Demonstrated exceptional attention to detail in handling and parking vehicles, ensuring the safety and security of each car in the valet parking area
- Upheld the highest standards of professionalism and courtesy, contributing to positive feedback and customer satisfaction
- Collaborated with a diverse team to coordinate vehicle traffic, maintaining a smooth flow during peak hours
- Engaged in continuous training to stay abreast of the latest luxury vehicle models and parking management best practices
Phone Operator
Elections Canada
09.2019 - 02.2020
- Shared responsibilities within our team structure, contributing to the overall success of the Election
- Took courses required by Elections Canada on privacy
- As the primary phone operator for Elections Canada, I played a pivotal role in efficiently fielding and addressing a diverse range of inquiries. Demonstrated proficiency in providing accurate information and invaluable assistance to callers during crucial electoral events, ensuring a smooth and informed electoral process.
- Collaborated with team members to ensure consistent quality of service across all phone lines.
Office Assistant
Indigo Parks
04.2018 - 09.2019
- Produced high-quality communications for internal and external use
- Assisted with office duties such as completing invoices, processing payments & answering phone lines.
- Interacted with customers via phone, email or in-person to provide information.
- Efficiently managed administrative tasks, ensuring seamless office operations and contributing to the overall efficiency of the team
Education
No Degree - Information Systems Business Analysis
Carleton University
Ottawa, ON04.2021
High School Diploma -
Sacred Heart High School
Stittsville, ON06.2015
Skills
- Detail Oriented
- Reliable
- People Facing
- Computer Efficient (Microsoft)
Languages
English
Native or Bilingual
French
Limited Working
Timeline
SSR (Service Sales Rep)
CIntas
08.2022 - Current
Valet
Westin Hotel
01.2020 - 04.2022
Phone Operator
Elections Canada
09.2019 - 02.2020
Office Assistant
Indigo Parks
04.2018 - 09.2019
No Degree - Information Systems Business Analysis
Carleton University
High School Diploma -
Sacred Heart High School
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