Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ihuoma Favour Amadi

Vancouver,Canada

Summary

Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Product Specialist

Canon Canada Inc
04.2023 - 09.2024
  • Led the execution of go-to-market (GTM) plans, aligning sales initiatives with organizational goals and driving revenue growth.
  • Partnered with cross-functional teams, including Sales, Marketing, Product, and Business Intelligence, to successfully launch new products and optimize sales enablement programs.
  • Engaged with C-level executives (CIOs/CTOs) to understand business challenges and recommend tailored technology solutions, achieving increased adoption and market penetration.
  • Analyzed customer business requirements to identify opportunities for transformative technology solutions, driving digital adoption and improved business outcomes.
  • Designed and executed strategic account plans to achieve sales goals and cultivate long-term client relationships.
  • Monitored and enhanced partnership performance by providing actionable insights and implementing continuous improvement strategies.
  • Delivered project milestones, including implementing change control processes and preparing performance dashboards to keep stakeholders informed.

Commercial Partner/Account Manager

Infotech Research Group
11.2021 - 02.2023
  • Collaborated closely with partners to identify new business opportunities, expanding the customer base.
  • Coordinated sales activities with partners to minimize channel conflict and maximize revenue potential.
  • Led the execution of go-to-market (GTM) plans, aligning sales initiatives with organizational goals and driving revenue growth.
  • Partnered with cross-functional teams, including Sales, Marketing, Product, and Business Intelligence, to successfully launch new products and optimize sales enablement programs.
  • Engaged with C-level executives (CIOs/CTOs) to understand business challenges and recommend tailored technology solutions, achieving increased adoption and market penetration.
  • Analyzed customer business requirements to identify opportunities for transformative technology solutions, driving digital adoption and improved business outcomes.
  • Designed and executed strategic account plans to achieve sales goals and cultivate long-term client relationships.
  • Monitored and enhanced partnership performance by providing actionable insights and implementing continuous improvement strategies.
  • Delivered project milestones, including implementing change control processes and preparing performance dashboards to keep stakeholders informed.

Lending Specialist

Fairstone Financial
10.2019 - 08.2021
  • Developed personalized financial models to align with clients' unique financial goals, leveraging insights from data analysis and industry trends.
  • Consulted with clients to assess financial needs and recommended tailored lending and investment solutions, ensuring alignment with risk tolerance and long-term objectives.
  • Played a critical role in financial planning for customers, identifying opportunities for loan restructuring, debt consolidation, and improved cash flow management.
  • Maintained a portfolio of high-value accounts, ensuring consistent engagement and retention through superior customer service and proactive relationship management.
  • Collaborated with cross-functional teams to improve operational efficiencies, implement customer-centric workflows, and achieve revenue growth.
  • Exceeded monthly lending targets consistently, demonstrating strong sales acumen and commitment to organizational objectives.
  • Managed a diverse portfolio of loans across various sectors, demonstrating versatility and adaptability within the lending specialist role.
  • Enhanced loan application approval rates by conducting thorough credit analyses and evaluating borrower''s financial status.
  • Maximized revenue generation by identifying opportunities for upselling or cross-selling additional financial products during client interactions.

Financial Services Analyst

CIBC
07.2017 - 01.2019
  • Achieved revenue growth with the identification of new business opportunities and expansion of existing client relationships.
  • Conducted detailed competitor analysis to identify industry best practices, driving continuous improvement initiatives across the organization.
  • Evaluated complex financial statements to assess creditworthiness of potential borrowers, mitigating lending risks for the firm.
  • Maintained strict compliance with all regulatory requirements while navigating a constantly evolving financial landscape, ensuring continued operations without legal complications or penalties.
  • Delivered tailored financial solutions to clients by analyzing financial data and market trends to recommend investment, lending, and payment products.
  • Partnered with customers to design strategic financial blueprints, providing advisory services that addressed complex financial goals, including retirement planning and wealth management.
  • Conducted financial risk assessments, ensuring early detection of potential issues while maintaining compliance with internal and external regulations.
  • Monitored industry trends and customer feedback to identify product gaps and drive innovation in financial solutions.
  • Generated new leads through targeted marketing efforts, boosting overall sales numbers and expanding company reach.
  • Engaged with high-net-worth clients, building long-term relationships and increasing client retention through personalized service and proactive financial planning.
  • Advised on solutions for emerging markets, including digital payments, integrated financial platforms, and automation for seamless financial transactions.
  • Established strong rapport with clients by consistently delivering exceptional service and demonstrating a deep understanding of their financial needs.

Education

Agile Project Management Professional -

PMP Institute
12.2024

Product Management Certification -

BrainStation
12.2024

Product Management -

Coursera
01.2024

Bachelor of Arts - International Studies & International Affairs

University of Regina
Regina, Saskatchewan
01.2017

Skills

  • Enterprise Account Management: Strategic account planning, C-level stakeholder engagement, and partnership management
  • Digital Transformation: Expertise in aligning technology solutions to drive customer adoption and achieve business outcomes
  • Financial Services Expertise: Deep understanding of lending, investment strategies, compliance, and digital transformation in banking and financial sectors
  • Sales Excellence: Proven history of exceeding revenue targets and KPIs while driving new business growth
  • Customer Advocacy: Ensuring customer success through proactive engagement, needs analysis, and solution delivery

Software Experience

  • Coins
  • Power BI
  • Therefore
  • Artsyl
  • Salesforce CERT
  • TelAgent
  • Jira
  • Mondaycom
  • AS400
  • Microsoft Office 360 Suite

Languages

English
Native or Bilingual

Timeline

Product Specialist

Canon Canada Inc
04.2023 - 09.2024

Commercial Partner/Account Manager

Infotech Research Group
11.2021 - 02.2023

Lending Specialist

Fairstone Financial
10.2019 - 08.2021

Financial Services Analyst

CIBC
07.2017 - 01.2019

Product Management Certification -

BrainStation

Bachelor of Arts - International Studies & International Affairs

University of Regina

Agile Project Management Professional -

PMP Institute

Product Management -

Coursera

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Ihuoma Favour Amadi