IHUOMA CHUKWUEBUKA CLINTON
Calgary
Summary
Friendly and hardworking student with food service and customer-facing experience. Skilled in teamwork, fast-paced order preparation, and maintaining cleanliness and hygiene. Reliable, quick to learn, and committed to providing excellent service to customers in a busy quick-service environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Excursion team lead
COCA-COLA, Owerri, Nigeria
12.2023 - 01.2024
- Company Overview: A beverage company that offers over 200 brands in more than 200 countries.
- Led team coordination and logistics management; supervised 20+ team members during Coca-Cola facility tours, ensuring 100% adherence to safety protocols and on-time schedules.
- Facilitated knowledge sharing and process observation; guided 50+ participants through production processes, explaining bottling, packaging, and quality control systems; improved participant engagement by 25% using interactive learning tools.
- Managed visitor experience and safety compliance; ensured compliance with health and safety guidelines, achieving a 100% incident-free record for 5+ excursions; utilized PPE tracking software and visitor log systems.
Food Service & Kitchen Intern
Federal University of Technology, Nigeria
07.2023 - 08.2023
- Prepared foods items to company standards.
- Operated kitchen equipment safely and efficiently.
- Monitored food temperatures and followed hygiene standards.
- Assisted with order preparation during busy shifts.
- Supervised a team of 8 peers to ensure smooth kitchen operations.
Pizza Crew Member
Domino's Pizza
01.2022 - 06.2023
- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated point-of-sale systems efficiently, handling transactions accurately and swiftly.
- Maintained cleanliness and organization of work areas to comply with health standards.
- Assisted in food preparation and assembly, adhering to safety protocols and procedures.
Education
Diploma - Avionics Technology
SAIT Polytechnic
Calgary, AlbertaBachelor of Science - Mechanical Engineering
Federal University of Technology
Owerri01.2024
Secondary School Leaving Certificate - undefined
Madonna Model Secondary School
Owerri01.2021
Skills
- CUSTOMER SERVICE SKILL; Friendly and professional in communication
- Ability to handle customer complaints with empathy, skilled in conflict resolution and problem-solving
- FOOD PREPARATION AND SAFETY; Knowledge of food handling and hygiene standards
- Pizza preparation, dough preparation, toppings and portion control
- Ability to follow recipes and portion guidelines, experienced with kitchen equipment and cleaning procedures
- TEAMWORK AND COLLABORATION; Work well in fast-paced team environments, support coworkers to meet shift goals, follow instructions and contribute to team success
- TIME MANAGEMENT AND EFFICIENCY; Ability to multitask under pressure, prioritize tasks during busy hours, meeting service speed and quality standards
- ADAPTABILITY AND RELIABILITY; Quick learner and open feedback, dependable and punctual
- CASH HANDLING; Familiar with POS systems and basic cash transactions
Certification
Training on Food Technology organized by the Centre for Food and Nutrition, Federal University of Technology, Owerri. | 24th January 2022 - 28th January 2022.
Languages
English
Professional Working
AVAILABILITY
- Part-time: Up to 20 hours/week during semesters
- Full availability during breaks and holiday
Timeline
Excursion team lead
COCA-COLA, Owerri, Nigeria
12.2023 - 01.2024
Food Service & Kitchen Intern
Federal University of Technology, Nigeria
07.2023 - 08.2023
Pizza Crew Member
Domino's Pizza
01.2022 - 06.2023
Secondary School Leaving Certificate - undefined
Madonna Model Secondary School
Diploma - Avionics Technology
SAIT Polytechnic
Bachelor of Science - Mechanical Engineering
Federal University of Technology