IHTHISHAM IFTHIKAR RASHEEDH
VANCOUVER
Summary
Enthusiastic and customer-oriented professional with proven expertise in sales, marketing, and store management. Skilled in delivering exceptional client experiences, optimizing inventory, and executing impactful marketing strategies. Adept at fostering strong client relationships, boosting sales, and ensuring efficient retail operations. Seeking to transition into new role in a dynamic retail environment where these transferable skills can be effectively applied. Committed to contributing to team success and achieving impactful results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Internship Trainee
Fortude (Brandix I3 Apparel)
01.2018
- - Assisted in improving operational workflows and meeting client requirements in retail and apparel systems
- - Collaborated with cross-functional teams to deliver high-quality service and solutions
Team Member - Grocery Department
Loblaw Companies Ltd.
09.2024 - Current
- - Delivered outstanding customer service, assisting with inquiries and enhancing the shopping experience
- - Managed inventory effectively, ensuring optimal stock levels and preventing shortages
- - Achieved sales goals by offering tailored product recommendations based on customer needs
- - Collaborated with team members to streamline operations and maintain a well-organized store layout
- Product details
- Monitored product information and managed seasonal items.
- Ensured optimal product placement and storage to enhance customer shopping experience.
- Improved customer interactions by delivering exceptional service and ensuring a positive shopping experience.
IT Analyst
Innovative-e
01.2020 - 01.2021
- - Supported clients with customized solutions to enhance operational performance and customer satisfaction
- - Implemented technical strategies to align product offerings with client business objectives
- - Resolved technical issues promptly to maintain seamless e-commerce and retail operations
Education
MBA - Master of Business Administration
University Canada West
Vancouver, BC12-2019
Bachelor of Science - Software Engineering
Staffordshire University
United Kingdom12-2019
Skills
- - Customer Service Excellence Sales & Marketing Strategies Inventory Management Retail Operations
- - Client Relationship Building Team Collaboration Problem-Solving & Decision Making Visual Merchandising
- - Social Media Marketing Digital Content Creation Technical Proficiency (MS Office & Software Systems)
- Data entry and administrative support
- Inventory & POS system management
ADDITIONAL EXPERIENCE
- - Created engaging social media content, boosting brand visibility and customer engagement on Instagram.
- - Directed community initiatives as Public Relations Director for Rotary District3220.
- - Specialized in social media content creation, photography, and visual merchandising for retail marketing.
Certification
- - Serving It Right (2024) - Responsible Service (BC)
- - FACC Accounting & Business Management Certification - UCW
Languages
English
Native or Bilingual
Tamil
Professional Working
Timeline
Team Member - Grocery Department
Loblaw Companies Ltd.
09.2024 - Current
IT Analyst
Innovative-e
01.2020 - 01.2021
Internship Trainee
Fortude (Brandix I3 Apparel)
01.2018
MBA - Master of Business Administration
University Canada West
Bachelor of Science - Software Engineering
Staffordshire University
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