Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ihor Zhmurko

Airdrie,AB

Summary

My most recent job was as a driver in my own car, I really like driving a car. Previously, I was an administrator, a broker and a forwarder, I am ready to try any job, unfortunately, my knowledge of the English language leaves much to be desired, it would be great to get into a Russian-speaking or Ukrainian-speaking team.

Overview

16
16
years of professional experience

Work History

Driver

Uber,Bolt,Uklon
09.2022 - 02.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Customs Broker

Titan Company
08.2018 - 07.2022
  • Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
  • Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
  • Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
  • Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
  • Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.

Assistant Manager

Confectionery Shop PE
09.2007 - 08.2014
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Education

Pastry Chef 3rd Category - Pastry Chef in Trade And Services

Institute of Nutrition
Odesa
04.2004

High School Diploma -

77
Odesa
06.2001

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving

Languages

Russian
Native or Bilingual
Ukrainian
Native or Bilingual
English
Elementary

Timeline

Driver

Uber,Bolt,Uklon
09.2022 - 02.2024

Customs Broker

Titan Company
08.2018 - 07.2022

Assistant Manager

Confectionery Shop PE
09.2007 - 08.2014

Pastry Chef 3rd Category - Pastry Chef in Trade And Services

Institute of Nutrition

High School Diploma -

77
Ihor Zhmurko