Ihor Troshkin
Gatineau,QC
Summary
Dynamic and dedicated professional with extensive experience at Mill Street Brew Pub, excelling in time management and effective communication. Recognized for enhancing workplace productivity and delivering exceptional customer service. Proven ability to collaborate with teams and resolve problems efficiently, ensuring high-quality food service in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Event Server
Mill Street Brew Pub
Ottawa, ON
03.2025 - Current
- Cleared plates and glasses from tables in a timely manner after each course or event completion.
- Provided food, beverage and table service to guests during events.
- Ensured that all food items were properly displayed and replenished as needed.
- Provided exceptional customer service by anticipating guest needs and responding promptly to requests or inquiries made by guests or other employees.
- Transported prepared food items from the kitchen to the designated area for serving purposes.
- Worked with kitchen staff to ensure adequate levels of food supplies were available for service during events.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
Expeditor
Mill Street Brew Pub
Ottawa, Ontario
10.2024 - Current
- Coordinated service for food runners and other kitchen staff.
- Provided mentorship and guidance to new kitchen team members.
- Recognized by management for providing exceptional customer service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Identified needs of customers promptly and efficiently.
- Worked effectively in team environments to make the workplace more productive.
Line Cook
Mill Street Brew Pub
Ottawa, Ontario
10.2023 - 03.2025
- Helped other staff members complete job tasks during peak times to keep the kitchen running efficiently.
- Worked closely with the management team in order to meet budget goals while maintaining high-quality standards.
- Made meals in accordance with company standards and requirements.
- Prepared dishes in a fast-paced environment, working with teammates to maintain a high customer satisfaction rate.
- Communicated effectively with other staff members regarding orders and menu changes.
- Cooked multiple orders simultaneously during busy periods.
- Worked with cross-functional teams to achieve goals.
- Managed time effectively to ensure tasks were completed on schedule, and deadlines were met.
Education
High School Diploma -
Lyceum No. 5 of The Melitopol Town Council
Melitopol 06-2022
Skills
- Time management
- Team collaboration
- Effective communication
- Problem resolution
- Workplace productivity
- Food running
Certification
- smart serve certification
Languages
English
Full Professional
Ukrainian
Native/ Bilingual
References
References available upon request.
Timeline
Event Server
Mill Street Brew Pub
03.2025 - Current
Expeditor
Mill Street Brew Pub
10.2024 - Current
Line Cook
Mill Street Brew Pub
10.2023 - 03.2025
High School Diploma -
Lyceum No. 5 of The Melitopol Town Council
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