Iheb Bouzaien
Edmonton,AB
Summary
At Airport, as a Lead Ramp Agent, I excelled in aircraft marshalling and fostering team morale, significantly enhancing on-time departures. My proactive approach in identifying issues and expertise in ground support operations minimized errors, ensuring safe and efficient service. Skilled in both technical and interpersonal aspects, I consistently improved operational efficiency and workplace positivity.
Overview
1
1
year of professional experience
Work History
Lead Ramp Agent
Airport
04.2024 - Current
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Boosted team morale by fostering a positive work environment and providing clear communication channels.
Crew Chief
AGI Ground
04.2024 - Current
Have a Red pass, Airside Vehicle Operators Permit (D/A)
Education
Bachelor -
Kharkiv Aerospace Institute
Ukraine Kharkiv Skills
- Aircraft marshalling
- Ground support equipment operation
- Airport security regulations
- Baggage handling
- Load planning
- Customer service
Languages
Arabic
Native or Bilingual
Russian
Native or Bilingual
French
Elementary
English
Professional Working
Ukrainian
Limited Working
Timeline
Lead Ramp Agent
Airport
04.2024 - Current
Crew Chief
AGI Ground
04.2024 - Current
Bachelor -
Kharkiv Aerospace Institute
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