Igor Ngabo
Gatineau,Quebec
Summary
Results-focused public service professional with proven expertise in supporting senior leadership through effective schedule management, office management, and project organization. Proactive leader with strengths in communication and collaboration. Proficient in leveraging problem-solving and teamwork to promote operational needs. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
11
11
years of professional experience
Work History
Executive Assistant
High Commission of Rwanda in Canada / Rwanda Embassy in Canada
Ottawa, ON
05.2022 - Current
- Organized 20 events, including conferences, seminars, and diplomatic receptions.
- Facilitated the creation of 4 community associations and 1 community center.
- Facilitated 10 ministerial visits and 1 presidential visit.
- Created new Standard Operating Procedures to improve service delivery, reducing processing times from 11 days to 5 days.
- I budgeted and supervised the procurement of new electronic hardware and software, leading to digitized service delivery.
- Managed a team of 9 staffers.
- Organized hiring of three full-time staff members and seven part-time staff members.
Intern
Rwanda Ministry of Foreign Affairs
Kigali
06.2016 - 08.2016
- Assisted the Director General of Protocol.
- Participated in the 27th African Union Summit as a Protocol Officer.
- Coordinated vendors, timelines and budgets for events.
Intern
Rwanda Ministry of Foreign Affairs
Kigali
05.2015 - 08.2015
- Assisted the Director General of Protocol.
- Worked with a team on an organization wide overhaul of its filling system.
- Participated in the preparation of several state visits and high-level meetings.
Intern
Rwanda National Electoral Commission
Kigali
06.2014 - 08.2014
- Assisted Senior Civic Education Officers.
- Prepared and participated in training courses for local government officials in multiple districts.
- Prepared and managed Summit between local government officials, election commissioners and non-governmental stakeholders.
- Worked closely with team members to deliver projects.
Education
Bachelor of Arts - Political Science, International Relations
Mercyhurst University
Erie, PA06-2017
Master of Arts- Not Completed - Political Economy
The New School
New York, NYSkills
- Problem solving
- Teamwork
- Budgeting
- Event management
- Document preparation
- Policy development
- Inventory management
- Office administration
Affiliations
- President, Mercyhurst International Society (2016-2017).
- Head Delegate, International Model NATO (2016).
- Silver Medalist, Lake Erie International Model United Nations (2015).
- Nominee, The National Society of Leadership and Success (2014).
Languages
Fluent in Kinyarwanda, English and French. Conversational level in Swahili, and beginners’ level in Spanish.
Timeline
Executive Assistant
High Commission of Rwanda in Canada / Rwanda Embassy in Canada
05.2022 - Current
Intern
Rwanda Ministry of Foreign Affairs
06.2016 - 08.2016
Intern
Rwanda Ministry of Foreign Affairs
05.2015 - 08.2015
Intern
Rwanda National Electoral Commission
06.2014 - 08.2014
Bachelor of Arts - Political Science, International Relations
Mercyhurst University
Master of Arts- Not Completed - Political Economy
The New School
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