Natalie Lupan
Kelowna,Canada
Summary
A position of teacher/educator
Experienced with child development and classroom management techniques. Utilizes creative lesson planning to engage and educate young minds. Knowledge of fostering safe and supportive learning environment.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Wine Ambassador/Customer Service Representative/ Boutique and Tasting Rooms Associate
Mission Hill Winery
05.2023 - 11.2024
- Continuously updated wine knowledge by attending industry events, seminars and tastings, ensuring relevancy and accurate information when assisting customers.
- Oversaw wine club membership program, providing exceptional service to members through exclusive offers, events invitations and personalized communication-enhancing customer loyalty and increasing long-term revenue potential.
- Expanded customer base by hosting special events, such as wine dinners or winemaker presentations.
- Increased sales revenue through effective upselling of premium wines and promotions.
- Enhanced customer satisfaction by providing personalized wine recommendations and pairings.
Housekeeper
Ramada Hotel
09.2022 - 04.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Founder of Foreign Language School
English 1000
01.2014 - 01.2022
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Served as a mentor for new teachers, providing guidance on effective teaching strategies, lesson planning, and classroom management techniques.
- Supported English Language Learners with targeted interventions and accommodations to ensure equal access to quality education.
English Teacher for Children and Adults
Private Language School
01.1996 - 01.2014
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Prepared comprehensive English curriculum for multiple classes.
English Teacher at Day Care for 3-5 y.o.
Private Language School
01.1993 - 01.1996
- Introduced new teaching methods such as project-based learning, resulting in increased student engagement and motivation.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Actively encouraged children to develop their communication, problem-solving and social skills.
Education
MBA - Business Economics
Luhansk University
06-2009
Master of Arts - English Philology, Teaching and Translation
Simferopol State University
06-1995
Skills
- Excellent soft skills
- Knowledge of different age psychology
- Experience in teaching younger learners
- Experience in teaching professional adults
- Ability to teach using TPR
- Excellence in designing effective syllabus
- Strong leadership characteristics
- Teamwork
- Experience in arranging theme parties and events
- Strong computer skills (Word, Excel, etc)
Languages
English
Full Professional
German
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Certification
- WSET2 Training - 2024
- TESOL Ukraine Certificate
- National winner of Teacher Excellence Award, US Government - 2001
Timeline
Wine Ambassador/Customer Service Representative/ Boutique and Tasting Rooms Associate
Mission Hill Winery
05.2023 - 11.2024
Housekeeper
Ramada Hotel
09.2022 - 04.2023
Founder of Foreign Language School
English 1000
01.2014 - 01.2022
English Teacher for Children and Adults
Private Language School
01.1996 - 01.2014
English Teacher at Day Care for 3-5 y.o.
Private Language School
01.1993 - 01.1996
MBA - Business Economics
Luhansk University
Master of Arts - English Philology, Teaching and Translation
Simferopol State University
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