Ignacio Mena
Lawndale
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Cashier
Chevron gas station
Torrance
10.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance during shifts.
- Assisted customers with product inquiries and payment options.
- Organized merchandise displays to enhance customer experience.
- Provided excellent customer service to foster a welcoming environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
Cook/Prep Cook
El Pollo Loco
Torrance
08.2022 - 08.2024
- Prepared diverse menu items following standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen workstations to ensure efficiency.
- Collaborated with team members to coordinate food preparation and service timing.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Cashier
711
Torrance
05.2018 - 08.2021
- Maintained accurate cash drawer balance during shifts.
- Assisted customers with product inquiries and payment options.
- Handled returns and exchanges according to store policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Organized merchandise displays to enhance customer experience.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
Dishwasher
UCLA
Los Angeles
01.2017 - 01.2018
- Sorted and rinsed dirty dishes, utensils, and cookware for efficient cleaning.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing, and restacking items.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Sanitized surfaces after each use following standard sanitation practices.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Restocked main kitchen areas with items from shelves, coolers, and freezers.
- Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
Skills
- Merchandise restocking
- Cash drawer balancing
- Fraud prevention awareness
- Customer assistance
- Cash management
- Equipment operation
- Time management
- Floor sanitizing
- Hazardous materials handling
- Teamwork and collaboration
- Adaptable and flexible
- Sanitation practices
Languages
English
Professional
Spanish
Professional
Timeline
Cashier
Chevron gas station
10.2024 - Current
Cook/Prep Cook
El Pollo Loco
08.2022 - 08.2024
Cashier
711
05.2018 - 08.2021
Dishwasher
UCLA
01.2017 - 01.2018
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