IGE GBOYEGA GBOLAGADE
Calgary,Canada
Summary
Current student at SAIT Diploma in Business Administration program. Result-oriented and flexible for working ad-hoc shifts or block bookings. Ability and skills to deal with pressured and emotionally charged situations. Teamwork and ability to work effectively and independently. Human Relations and leadership skills. Safe and efficient use of resources available. Excellent customer service and communication skills.
Overview
16
16
years of professional experience
1
1
Language
Work History
Sales Assistant
SAGE MEADOW STORE AIRDRIE, AB CANADA
12.2023 - Current
- Built customer loyalty and retention by delivering excellent shopping experiences.
- , 'Managed approximately 30 incoming calls, emails, and faxes per day from customers.
- Maintained up-to-date knowledge of store sales, payment policies, and security standards.
- Developed strong rapport with customers and created apositive impression of the business.
- Utilized customer feedback to identify areas for improvement within the store's operations or offerings.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve their needs.
- Engaged in friendly conversations with customers to better uncover individual needs.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Managed efficient cash register operations.
Sales Assistant
Sweet Sensation Eatery
04.2016 - 03.2021
- Attending to walk-in customers
- 'Managed approximately 30 incoming calls, emails, and faxes per day from customers.'
- Built customer loyalty and retention by delivering excellent shopping experiences.
- I assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Maintained up-to-date knowledge of store sales, payment policies, and security standards.
- I used in-store system to locate inventory and place special orders for customers.
- I have volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Receptionist
Redeemed Christian Church Of God, Malaysia
12.2011 - 11.2015
- Managed approximately 30 incoming calls, emails, and faxes per day from customers
- Managed multiple tasks and met time-sensitive deadlines.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
- Operated anamulti-line telephone system to answer and direct high volume of calls.
- Answered central telephone system and directed calls accordingly.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Salesperson
MTN Communications
08.2008 - 01.2010
- Managed customer accounts to secure customer satisfaction and repeat business.
- Managed approximately 30 incoming calls, emails and faxes per day from customers
- Developed and maintained strong working relationships with professionals within assigned territory.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Developed relationships with clients for increased loyalty and repeat business.
- Contributed to team objectives in fast-paced environment.
- Worked to build relationships with customers and built potential for additional sales.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Improved customer service and telecommunication skills to build lasting relationships.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
High School Diploma -
Southern Alberta Institute of Technology,(SAIT)Calgary AB
Calgary, AB01.2025
High School Diploma -
Dammy-rose Computer 2005
Oyo State, Nigeria05.2005
High School Diploma -
Music Association of Nigeria ,MUSON.
Lagos, Nigeria05.2022
Bachelor of Arts -
Osun State Polytechnics, Iree Nigeria
Osun State, Nigeria07.2008
High School Diploma -
The Polytechnic, Ibadan
Oyo State, Nigeria.01.2000
Skills
Proficiency in English language
Problem solving and analytical skills
Time, workload, and resources management
Dedication to professionalism, integrity, and ethical standards
- Cash Handling
- Customer Needs Assessment
- Stock Management
- Corrective Actions
- Sales Expertise
- Payment Processing
- Product and Service Sales
- Personalized Support
- High-Volume Environments
References
Available on request
Languages
English
Professional Working
Music
I have grade five in theory of music from Music Society of Nigeria (MUSON) affiliated ABRSM.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Am available for shift work and fully available for night work
Am currently studying at Souther Alberta Institute of Technology,Calgary.Due to my study schedule I can work full time on Monday ,on Tuesday I can only work in the evening,Wednesday I can work from afternoon the evening and on Thursday I can work in the evening ,Friday am not available due to class, but Saturday am fully available and on Sunday am available in the afternoon and evening.Thanks
Work Preference
Work Type
Contract WorkPart TimeLocation Preference
On-SiteImportant To Me
Career advancementTeam Building / Company RetreatsFlexible work hoursPersonal development programsWork-life balanceTimeline
Sales Assistant
SAGE MEADOW STORE AIRDRIE, AB CANADA
12.2023 - Current
Sales Assistant
Sweet Sensation Eatery
04.2016 - 03.2021
Receptionist
Redeemed Christian Church Of God, Malaysia
12.2011 - 11.2015
Salesperson
MTN Communications
08.2008 - 01.2010
High School Diploma -
Southern Alberta Institute of Technology,(SAIT)Calgary AB
High School Diploma -
Dammy-rose Computer 2005
High School Diploma -
Music Association of Nigeria ,MUSON.
Bachelor of Arts -
Osun State Polytechnics, Iree Nigeria
High School Diploma -
The Polytechnic, Ibadan