Ifunanya Jessica Okekene
St John,Newfoundland & Labador
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
11
11
years of professional experience
Work History
Account Manager
The Grill House
02.2023 - 07.2023
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Review hotel's records and ensure appropriate record keeping.
- Educated clients on new products or services to increase customer engagement with brand.
- Negotiate and manage deals with suppliers and vendors.
- Monitored accounts receivable, payable and budgets.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Developed and implemented strategies to increase client retention.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
Senior Audit and Accountant Manager
Ugochukwu Ukah & Co Chartered Accountant
08.2015 - 12.2022
- Plan, conduct and manage audit and risk Assurance engagements in accordance with relevant accounting and auditing standards.
- Assist in risk and quality related activities, business development and other administrative activities of assurance group.
- Manage monthly financial cost and payment process.
- Analyzed accounting systems for efficiency and effectiveness.
- Trained and mentored over 35 department staff on policies and procedures to establish strong foundation for client development and service activities.
- Coordinated, managed and implemented auditing projects and prepared for evaluation.
- Assisted staff auditors with [Process].
- Interacted with internal staff and clients to improve operational knowledge of relevant tax issues and business implications.
- Trained new employees on accounting principles and company procedures.
- Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
Data Storage Intern
Central Bank Of Nigeria
11.2012 - 04.2015
- Analyzed large volume of data to identify patterns, trends and correlations.
- Prepared detailed reports summarizing research findings and recommendations for further action.
- Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
- Interpreted data and made recommendations from findings.
- Steady and up to date storage of bulk data.
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
- Monitored and controlled data upload, checking for successful data import and quality.
- Utilized various professional statistical techniques and maintained large databases to collect and analyze data from partners and customers.
- Triaged and tracked internal and external data requests.
- Attended workshops and seminars to remain current on computer applications.
- Identified, analyzed, and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
- Performed routine tasks under direct supervision and within established procedures and guidelines.
Education
Associate of Chartered Accountant of Nigeria - Advanced Accounting And Finance
Institute of Chartered Accountant of Nigeria
Abuja, Nigeria11.2015
Bachelor of Science - Accounting And Taxation
Madonna University
Okija, Anambra , Nigeria.09.2010
Skills
- New Account Creation
- Excellent Communication Skills
- Vendor Management
- Accounts Payable and Accounts Receivable
- Documentation
- Database Management
- Employee Mentoring
- Leadership Skills and Adaptability
- Honesty and Strong Values
- Time Management & Strategic Planning
- Quality Assurance & Control
Reading and Movies
It keeps me mentally and emotionally sound
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Account Manager
The Grill House
02.2023 - 07.2023
Senior Audit and Accountant Manager
Ugochukwu Ukah & Co Chartered Accountant
08.2015 - 12.2022
Data Storage Intern
Central Bank Of Nigeria
11.2012 - 04.2015
Associate of Chartered Accountant of Nigeria - Advanced Accounting And Finance
Institute of Chartered Accountant of Nigeria
Bachelor of Science - Accounting And Taxation
Madonna University
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