Iftikhar Malik
Calgary,AB
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
E-west, East West Inc
2021.08 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged in friendly conversations with customers to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created an inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created a positive impression of the business.
- Generated advertising brochure for vendor use
Education
License Certificate - Finance And Mortgages
Mount Royal University
Calgary, AB03.2019
Certification , SAP Business Associate - Business Objects Web Intelligence 4.0
Sap AG
Walldorf, Deutschland 10.2012
Bachelor of Arts - Political Science With International Relations
International Qualifications Assessment Services
Calgary, AB08.2008
Master of Arts - Political Science With International Relations
University of Punjab
Lahore. Pakistan05.1976
Bachelor of Arts - Contemporary English Literature , Political Science
University of Punjab
Lahore.Pakistan05.1972
Skills
- Teamwork and Collaboration
- Microsoft Access
- Adapt to Diverse Groups
- Multitasking Strengths
- Sales Trends
- Social Perceptiveness
- Speaking Clearly
- Sales and Marketing
- Customer Service
- Product Promotion
- Sales Expertise
- Excellent People Skills
- Listening Skills
- Sales Goal Attainment
- Answering Customer Questions
Certification
- Sales , bad boys home furniture - 1998
- Sales associate , future shop 1999
- safety and security services certification - 2018
- Financial services certification - 2019
- Alberta security services . License - 2018
- Mortgage brokerage License - 2019
- sales training , E-west , East West Inc - 2021
Timeline
Sales Associate
E-west, East West Inc
2021.08 - Current
License Certificate - Finance And Mortgages
Mount Royal University
Certification , SAP Business Associate - Business Objects Web Intelligence 4.0
Sap AG
Bachelor of Arts - Political Science With International Relations
International Qualifications Assessment Services
Master of Arts - Political Science With International Relations
University of Punjab
Bachelor of Arts - Contemporary English Literature , Political Science
University of Punjab
- Sales , bad boys home furniture - 1998
- Sales associate , future shop 1999
- safety and security services certification - 2018
- Financial services certification - 2019
- Alberta security services . License - 2018
- Mortgage brokerage License - 2019
- sales training , E-west , East West Inc - 2021
Similar Profiles
Gabriela RomeroGabriela Romero
Construction Disbarment Associate II at East West BankConstruction Disbarment Associate II at East West Bank
Benjamin XuerebBenjamin Xuereb
Operator at East To WestOperator at East To West
Yvonne SanchezYvonne Sanchez
Office Assistant Intern at East L.A./West SGV America Job CenterOffice Assistant Intern at East L.A./West SGV America Job Center