Iftekharul Haque
Toronto
Summary
Experienced restaurant manager with a strong background in food service operations, team leadership, and customer service. Skilled in staff management, inventory control, vendor relations, and ensuring compliance with food safety standards. Proven ability to supervise high-volume restaurants, resolve customer issues, and maintain profitability. Recognized for operational efficiency, cost management, and commitment to delivering excellent guest experiences.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Alexandros Take-Out
05.2025 - Current
- Oversee day-to-day restaurant operations including opening and closing procedures.
- Supervise and train staff to maintain high service standards.
- Manage inventory, vendor relations, and supply ordering.
- Ensure compliance with food safety and health regulations.
- Implement cost controls to improve efficiency and profitability.
Manager
Radhuni Pizza & Grill
07.2024 - 04.2025
- Oversaw daily restaurant operations including opening and closing procedures.
- Monitored inventory, ordered supplies, and managed vendor relationships.
- Ensured compliance with health and safety regulations.
- Supervised and trained staff to maintain consistent service quality.
- Handled customer concerns and implemented solutions to improve guest satisfaction.
Legal Administrative Officer
Empirical Immigration Services Inc.
10.2023 - 05.2024
- Prepared legal documents including contracts, affidavits, and briefs.
- Processed immigration applications including Work Permits, LMIA, PR, and Study Permits.
- Maintained accurate filing systems for over 50 active cases.
- Scheduled meetings and coordinated with vendors and clients.
- Provided administrative support including phone handling and mail management.
Food Service Supervisor
Wimpy’s Diner
05.2021 - 08.2023
- Scheduled and supervised restaurant staff to ensure smooth operations.
- Trained new employees to maintain company standards.
- Handled customer complaints and ensured prompt resolution.
- Oversaw cash handling, account balancing, and daily reporting.
- Maintained cleanliness and compliance with health and safety standards.
Legal Clerk
Ministry of the Solicitor General
11.2022 - 01.2023
- Prepared and processed official papers, scanning and archiving documents.
- Ensured accuracy and compliance of legal records.
- Applied time management strategies to meet strict deadlines.
- Resolved client inquiries and supported legal staff.
- Maintained confidentiality and compliance with legal standards.
Office Administrator
ME-VA-ME Markham
05.2022 - 11.2022
- Managed restaurant office operations including correspondence and scheduling.
- Prepared and reconciled financial reports on a monthly basis.
- Oversaw budgeting, contracting, and supplier agreements.
- Provided administrative support to management and staff.
- Ensured compliance with workplace policies and health regulations.
Administrative Officer
Royal Bank of Canada
11.2021 - 04.2022
- Handled incoming and outgoing correspondence and documentation.
- Maintained accurate records and ensured secure document storage.
- Supported clerical and administrative operations of the branch.
- Assisted clients with inquiries and directed them to proper services.
- Scanned and digitized records to improve workflow efficiency.
Registration Coordinator
Centennial College
10.2021 - 10.2021
- Oversaw applicant lottery and program registration process.
- Added records to the student information system with accuracy.
- Mentored associates and supported staff development.
- Provided customer service to students and applicants.
- Generated reports and updated management on progress.
Legal Administrative Assistant
World Immigration Network Inc.
05.2020 - 09.2021
- Prepared and reviewed immigration applications including LMIA, PR, and Spousal Sponsorship.
- Organized and updated case files for over 50 active clients.
- Scheduled meetings and coordinated staff calendars.
- Provided clerical support including drafting correspondence.
- Maintained compliance with legal and confidentiality requirements.
Food Service Supervisor
Toula Restaurant & Bar (Westin)
01.2018 - 04.2020
- Supervised restaurant staff and created daily work schedules.
- Oversaw food quality and service standards.
- Resolved customer complaints and ensured guest satisfaction.
- Monitored cash flow, expenses, and financial reports.
- Maintained compliance with health and safety standards.
Marketing Manager
Regina Real Estate Investment Corp.
07.2018 - 09.2019
- Developed and executed pricing strategies and marketing campaigns.
- Directed promotional events, trade shows, and corporate activities.
- Managed advertising budgets and evaluated ROI on campaigns.
- Built and maintained strong client and partner relationships.
- Created reports to measure campaign performance and business growth.
Marketing Manager
Narsingdi Sizing & Finishing Mills LTD
07.2017 - 12.2017
- Developed and implemented corporate marketing strategies.
- Managed budgets and coordinated promotional campaigns.
- Oversaw branding initiatives and public relations activities.
- Negotiated with vendors and suppliers for cost efficiency.
- Prepared reports on market trends and campaign results.
Education
Post-Graduate Certificate - Marketing Management
Centennial College
Toronto, Canada01.2020
Associate of Science - Business
Richland College
Dallas, Texas01.2017
High School Diploma - undefined
Maine High School
01.2014
Skills
- Kitchen oversight
- Recruitment
- Restaurant operations management
- Menu development
- Business operations expertise
- Menu pricing
- Brand standards promotion
- Order delivery practices
- Customer service best practices
- Labor and food cost control
- Organization and prioritization
- Operations management
- Employee schedule management
- Supply chain management
Certification
- Google Ads Display Certification
- Google Ads Search Certification
- Google Analytics Individual Qualification
Languages
English
Timeline
Manager
Alexandros Take-Out
05.2025 - Current
Manager
Radhuni Pizza & Grill
07.2024 - 04.2025
Legal Administrative Officer
Empirical Immigration Services Inc.
10.2023 - 05.2024
Legal Clerk
Ministry of the Solicitor General
11.2022 - 01.2023
Office Administrator
ME-VA-ME Markham
05.2022 - 11.2022
Administrative Officer
Royal Bank of Canada
11.2021 - 04.2022
Registration Coordinator
Centennial College
10.2021 - 10.2021
Food Service Supervisor
Wimpy’s Diner
05.2021 - 08.2023
Legal Administrative Assistant
World Immigration Network Inc.
05.2020 - 09.2021
Marketing Manager
Regina Real Estate Investment Corp.
07.2018 - 09.2019
Food Service Supervisor
Toula Restaurant & Bar (Westin)
01.2018 - 04.2020
Marketing Manager
Narsingdi Sizing & Finishing Mills LTD
07.2017 - 12.2017
High School Diploma - undefined
Maine High School
Post-Graduate Certificate - Marketing Management
Centennial College
Associate of Science - Business
Richland College
Similar Profiles
Kazi FayshalKazi Fayshal
Kitchen Helper at Alexandros Take-OutKitchen Helper at Alexandros Take-Out
Margaret DyroffMargaret Dyroff
Food Runner at Alexandros RestaurantFood Runner at Alexandros Restaurant
Angelos BitzikosAngelos Bitzikos
Assistant Manager at Alexandros RestaurantAssistant Manager at Alexandros Restaurant
Abhishek SauravAbhishek Saurav
Security Supervisor at Paragon Security/ Commerce CourtSecurity Supervisor at Paragon Security/ Commerce Court
Ramilya KharovaRamilya Kharova
Assistant Manager at Ajisen Ramen Canada Inc.Assistant Manager at Ajisen Ramen Canada Inc.