Ifrah Ahmed
Mississauga
Summary
Public health graduate and experienced healthcare professional with over 5 years of expertise. A dedicated advocate for community well-being, well-versed in health promotion, social determinants, and research implementation. Proficient in navigating healthcare complexities and championing equitable access. Demonstrated expertise in epidemiology, health informatics, and statistical analytics. Enthusiastic about contributing to impactful initiatives that prioritize diverse population health.
Overview
3
3
years of professional experience
Work History
Healthy Sexuality Administrative Coordinator
Region of Peel
02.2023 - Current
- Managed administrative support for multiservice clinic locations
- Coordinated follow-up on low-risk chlamydias infections with Health Care Providers
- Provided support to program volunteers, ensuring task completion efficiency
- Scheduled and managed client appointments using SCIS, optimizing clinic flow
- Maintained database records, handled transactions, and managed inventory in compliance with policies
- Distributed vaccines to healthcare professionals, ensuring adherence to policies
- Facilitated client appointments with specialists and other healthcare providers
- Coordinated reports to governmental bodies such as the Ontario Ministry of Health
- Participated in research projects in the healthy sexuality program
- Liaised with the Communications Department and Print Shop for material updates
- Supported dental program within healthy sexuality clinics, checking clients in for dental screening/check up
- Documented patient visit in documentations for OHIP Reports
- Demonstrated commitment to diversity, equity, and inclusion through continuous development and modeling inclusive behaviors.
Clinical Operational Support/Cold Chain
Region of Peel
01.2022 - 02.2023
- Facilitated a safe and efficient clinic while welcoming 2000+ patients daily and guiding them through check-in procedures, while ensuring all health and safety guidelines are followed
- Oversaw patient registration, appointment verification, out of province documentations, data entry to the provincial COVax booking system, using strong communication skills to ensure proficient, accurate, knowledge transfer while safeguarding confidentiality
- Administrative support for the program 'routine school immunizations', working with software such panorama, ehealth Ontario and input health
- Used excel, Microsoft Power BI to visualize and monitor vaccine inventory and other flow metrics (such as vaccine wastage, vaccine storage, patient no shows, administered vaccinations) all throughout the clinics
- Provided support to patient queries and resolved/deescalated tense patient scenarios, while working well under pressure
- Proactively ensured IPAC and PPE practices were in place as clinical lead
- Experience in supply management with set up and take down of clinics, including signage, supply checklist, and working with community partners and school staff to ensure clinic runs smoothly.
Community Health Worker
Parkdale West Community Health Centre
01.2021 - 01.2022
- Preparing and giving out the harm reduction supplies and resources (safer injection supplies, safer crack use kits, safer sex supplies, safer crystal meth kits, information, pamphlets)
- Street outreach on foot and bicycle, while leading and supporting outreach activities at the partner locations
- Provided harm reduction services including education, support, referrals, and equipment including safer injection supplies, safer inhalation supplies, safer piercing supplies, overdose prevention and response training and naloxone kits to the community.
- Helped to support harm reduction nurses to respond quickly and effectively to client crises and conflict
- Build and support partnerships with community organizations to provide optimal harm reduction services
- Created client safety and wellness plans while effectively communicating to members of multi-organization harm reduction/peer support/nursing teams
- Plan, supportedand implemented health promotion programs, policies and strategies
- Applied health promotion knowledge and knowledge of public health sciences including population health, social determinants of health, epidemiology, health equity.
Education
Bachelor's of Science (BSc) Public Health -
York University
Toronto, Ontario01.2022
Skills
- Communication
- Analytical
- Multi Tasking
- Detail Oriented
- Collaborative
- Adaptable
- Harm Reduction
- Program Planning
- MS OFFICE
- E HEALTH
- PANORAMA
- INPUT HEALTH
- POWER BI
- CPR Training
Timeline
Healthy Sexuality Administrative Coordinator
Region of Peel
02.2023 - Current
Clinical Operational Support/Cold Chain
Region of Peel
01.2022 - 02.2023
Community Health Worker
Parkdale West Community Health Centre
01.2021 - 01.2022
Bachelor's of Science (BSc) Public Health -
York University
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