Ifiok Udobong
Summary
Results-oriented Business Analyst with a strong background in driving strategic decision-making. Implemented a forecasting model that boosted accuracy by 15%, resulting in $100,000 annual cost savings. Proven track record of leading cross-functional teams to streamline processes and increase efficiency, saving 20 hours of work per week. Skilled in developing and maintaining detailed project plans to ensure timely completion of deliverables within budget constraints. Proficient in presenting key trends and insights to senior management for informed decision-making. Enthusiastic achiever with a solid background in Business Process, Analysis, Contracts & Legal Processes, Wealth Management, and Payments. Well-rounded and culturally aware professional with a unique ability to relate to diverse populations with various backgrounds.
Overview
17
17
years of professional experience
Work History
Senior Manager, Legal and Business Analysis
Nigeria Deposit Insurance Corporation
08.2010 - 07.2024
- Presented findings to senior management to drive strategic decision-making
- Implemented a new forecasting model that improved accuracy by 15%, resulting in cost savings of $100,000 annually
- Led cross-functional teams to streamline processes and increase efficiency, saving the company 20 hours of work per week
- Developed and maintained detailed project plans, ensuring timely
- Engaged with Senior Management to understand business strategy and designed reporting solutions that supported performance management’s strategic and tactical priorities
- Led workshops with business stakeholders to gather requirements for multiple reporting, analytics, and metrics development for the banking, insurance and other sectors regulated by NDIC
- Performed risk analysis for various reporting initiatives and recommended strategies to mitigate identified risks
- Prepared CRM requirements for Microsoft Dynamics CRM implementation for retail banking group’s CRM Advisor Migration Project
- Drafted, reviewed and negotiated various contracts such as MOU, Deeds, Non-Disclosure Agreements, Contract of Sale Agreements, etc for the sole purpose of improving the processes and ensured optimization
- Managed the Product Backlog for the retail reporting team by reviewing and prioritizing user stories based on the needs of the business
- Created process maps, metric and reporting definition documents, user stories, data dictionaries, user guides and briefing materials as required
- Leverage Microsoft Visio using BPMN 2.0 standard to create business process maps to support Salesforce implementation
- Coordinated and maintained communication with stakeholders and other cross-functional partners
- Performed QA, UAT, Regression testing and Post Implementation Reviews to ensure produced reporting meets approved requirements
- Facilitated design sessions with the development team to brainstorm on solution options
- Worked within an agile team and served as a liaison between the Dev Team and other stakeholders
- Provided support in the development of future state options, strategy, and the identification of opportunities to improve business performance based on analyzed business processes
- Led daily stand-ups and sprint planning and retro sessions
- Coordinated extensive issue investigations, troubleshooting, and root cause analysis and ensured identified issues/defects were resolved in a timely fashion
- Managed multiple reporting projects while leveraging JIRA and Confluence
- Completed in depth stakeholder analysis to ascertain stakeholder register and communications plans
- Executed re-engineering efforts across global business and regions and helping the Consulting Leadership Team to maintain a global perspective on business transformation and re-engineering efforts
- Performed source to target data mapping to support integration of legacy system to Salesforce
- Created Dataflow diagrams, Wireframes, and mock-ups using tools like Balsamiq and Ms-Visio
- Conducted elaborate assessment of various business processes and produced Process Definition Document (PDD)
- Engaged in the management of business stakeholders locally and reiterated the benefits of business process re-engineering to business operations and process owners
- Delivered process re-engineering efforts in a consistent way to the business on time and within scope – escalating major blockages/changes to scope promptly to line management
- Completed gap analysis to identify areas for improvement towards achieving future state of business processes in preparation for Automation
- Conducted- and led walk-throughs to complete validation and eventual signoff
- Executed the re-engineering effort associated with a wider business transformation program and supported business development and demand, when required
- Worked in collaboration with different areas of the organization, such as Service Delivery, Software Delivery, IT Operations, Group Strategy and Planning across the globe
Legal Counsel
Joe Ikheloa & Co
04.2007 - 07.2008
- Managed classified, organized and tagged legal materials in an electronic database according to the document management plan leading to 50% achievement in the document management system.
- Acted as a point of first contact to triage, escalate, and respond to requests for legal support
- Streamlined contract review process, resulting in reduced turnaround times and increased efficiency.
- Drafted clear and concise contracts that protected the company''s interests while facilitating successful business transactions.
- Provided expert legal advice on complex matters for informed decision-making and risk mitigation.
- Drafted readable and enforceable agreements, contracts, and other legal documents to protect client's full legal rights.
Education
LL.M(Hons) - Law
University of Lagos
Lagos, NigeriaMBA - Business Administration
Obafemi Awolowo University
NigeriaJ.D. - Law
Lagos State University
NigeriaSkills
- Requirements Gathering
- Business Case Creation
- User Stories
- Process Modelling
- Agile
- Waterfall
- SDLC
- Process Optimization
- JIRA
- Confluence
Hobbies and Interests
- Exploring distant lands
- Getting lost in a good book
- Capturing moments
- Feeling the music
- Fan of Football, Basketball and Tennis
Timeline
Senior Manager, Legal and Business Analysis
Nigeria Deposit Insurance Corporation
08.2010 - 07.2024
Legal Counsel
Joe Ikheloa & Co
04.2007 - 07.2008
LL.M(Hons) - Law
University of Lagos
MBA - Business Administration
Obafemi Awolowo University
J.D. - Law
Lagos State University
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