Ifeyinwa Omoleme
Ancaster,ON
Summary
Dedicated receptionist with strong front desk operations and customer service skills. Proven ability in appointment scheduling and problem-solving, contributing to efficient office management.
Overview
5
5
years of professional experience
Work History
Receptionist Administrator
Sky Logistics Limited (GSA Delta Air Lines Inc.)
Ikeja, Lagos
01.2021 - 08.2025
- Managed front desk operations and greeted visitors at Sky Logistics.
- Scheduled appointments and coordinated meetings for staff and clients.
- Handled incoming calls, directing inquiries to appropriate departments.
- Maintained office supplies inventory and placed orders as needed.
- Assisted in preparing documents and reports for management review.
- Supported team members with administrative tasks and project coordination.
- Organized filing systems for easy retrieval of documents and records.
- Answered incoming phone calls, routing to appropriate parties throughout office.
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Maintained reception area cleanliness and tidiness.
- Handled diverse needs for clients in-person, by phone or through email.
- Responded promptly to emails from customers and other departments within the organization.
- Screened and responded to emails, messages and other correspondence, freeing up senior management.
- Performed data entry and other administrative tasks to support departments.
- Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
- Developed strong relationships with vendors in order to secure favorable pricing for office supplies.
- Participated in regular training sessions related to customer service best practices.
- Supported HR team by conducting new hire orientations or onboarding sessions for new employees.
- Resolved customer complaints or answered customers' questions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Managed office cleaning and sanitizing to comply with infection control protocols.
Education
Bachelor of Science - Biochemistry
Ambrose Alli University
Ekpoma06-2006
Skills
- Front desk operations
- Appointment scheduling
- Document preparation
- Customer service
- Data entry
- Office management
- Communication skills
- Problem solving
- Calendar management
- Travel arrangements
- Call handling
- Appointment setting
- Visitor assistance
- Reception management
- Reliability
- Teamwork and collaboration
Timeline
Receptionist Administrator
Sky Logistics Limited (GSA Delta Air Lines Inc.)
01.2021 - 08.2025
Bachelor of Science - Biochemistry
Ambrose Alli University