Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Handled confidential documents in an organized fashion according to established protocol.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Responded effectively to sensitive inquiries or complaints.
Provided secretarial and office management support while building cooperative working relationships.
Managed database systems containing customer contact information.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Executive Assistant
NAFDAC
Lagos
11.2016 - 01.2023
Maintained confidential records and files related to executive operations.
Maintained company confidence and protected business operations by keeping sensitive information confidential.
Monitored incoming emails and responded accordingly in a timely manner.
Performed data entry tasks into various software programs including MS Excel spreadsheets.
Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Answered telephone calls from customers or clients providing assistance where necessary.
Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
Assisted in organizing conferences, seminars and other events as directed by the executives.
Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
Managed daily invoices, reports and proposals.
Scheduled appointments for executives with external parties such as vendors or suppliers.
Coordinated meeting and work schedules for staff teams and executives.
Set up meeting and event logistics for senior management and updated calendars.
Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
Tackled and addressed top-level, high-priority issues with professional administrative discretion.