Summary
Overview
Work History
Education
Skills
Languages
Timeline
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IFEBUCHE FAITH OGENE

LAGOS

Summary

Dynamic and results-driven professional with experience as a Waitress Supervisor at DREAMS HOTELS, excelling in task delegation and complaint handling. Proven ability to enhance dining experiences through effective order accuracy and a commitment to team collaboration, fostering a positive environment that promotes sales and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Waitress Supervisor

DREAMS HOTELS
11.2023 - 04.2025
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Receptionist

OWEES PLACE
06.2022 - 09.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

ANNUNCIATION SECONDARY SCHOOL
ENUGU
08-2016

Skills

  • Task delegation
  • Complaint handling
  • Order accuracy
  • Sales promotion

Languages

English
Full Professional

Timeline

Waitress Supervisor

DREAMS HOTELS
11.2023 - 04.2025

Receptionist

OWEES PLACE
06.2022 - 09.2023

High School Diploma -

ANNUNCIATION SECONDARY SCHOOL

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IFEBUCHE FAITH OGENE