IFEANYI MALACHY IDOKO
Windsor,ON
Summary
Proven track record of enhancing operational efficiency, notably at Triumph Brewery Company, by leveraging strong vendor relationships and advanced organizational skills. Demonstrated dependability and a commitment to maintaining cleanliness, achieving top performer status through exceptional service and strategic problem-solving. Skilled in scheduling and confidentiality, with a focus on impactful achievements and continuous improvement.
Overview
13
13
years of professional experience
Work History
Front Desk Receptionist Volunteer
VOLUNTEERING
10.2024 - Current
- Streamlined office operations for increased efficiency by managing incoming calls, taking messages, and transferring calls as necessary.
- Enhanced overall security at the facility by verifying visitor identification and issuing guest passes when required.
- Efficiently maintained electronic records using database systems which streamlined access to important documentation.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
INBOUND LOGISTICS
TRIUMPH BREWERY COMPANY
11.2018 - 06.2024
- Developed strong relationships with vendors, resulting in better pricing and service levels.
- Reduced order processing time with the introduction of an automated documentation system.
- Resolved disputes with suppliers or carriers promptly, protecting company interests while fostering positive working relationships.
- Coordinated emergency shipments to address urgent customer needs, demonstrating flexibility and responsiveness under pressure.
- Enhanced warehouse efficiency by reorganizing storage layout for easier access to high-demand items.
- Tracked orders and notified customers of status or potential delays.
- Conducted data analysis to identify bottlenecks in supply chain and develop solutions to optimize operations.
- Maintained open lines of communication between logistics, sales, and production departments to ensure a cohesive approach to supply chain management.
Sales Representative
TRIUMPH BREWERY COMPANY
09.2016 - 10.2018
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
POULTRY LABOURER
RELIABLE AGRO FARM
03.2012 - 07.2016
- Performed general housekeeping and cleaning tasks.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Trimmed meat to prepare for packaging
- Walked through the poultry to identify sick, injured ones and to make sure that all the birds have access to food and water
- Utilized proper biosecurity standards when entering and exiting the poultry house
- Cleansed and disinfecting poultry farm
Education
Bachelor Degree - Computer Science
National Open University of Nigeria
Owerri Study Centre 06.2024
Skills
- Dependability
- Maintaining cleanliness
- Scheduling appointments
- Confidentiality
Languages
English
Full Professional
Timeline
Front Desk Receptionist Volunteer
VOLUNTEERING
10.2024 - Current
INBOUND LOGISTICS
TRIUMPH BREWERY COMPANY
11.2018 - 06.2024
Sales Representative
TRIUMPH BREWERY COMPANY
09.2016 - 10.2018
POULTRY LABOURER
RELIABLE AGRO FARM
03.2012 - 07.2016
Bachelor Degree - Computer Science
National Open University of Nigeria
Similar Profiles
Charles Potter IIICharles Potter III
Peer Support Specialist at VolunteeringPeer Support Specialist at Volunteering
Crystal MeyerCrystal Meyer
Public Libary at VolunteeringPublic Libary at Volunteering
Tianna GRIFFITHSTianna GRIFFITHS
Archway Community Service at VolunteeringArchway Community Service at Volunteering