Ifeanyi Williams
Winnipeg,MB
Summary
Adept IT Analyst with a proven track record at Federal Medical Center Asaba, enhancing user experience and system security through expert troubleshooting and innovative automation. Skilled in networking maintenance and software adjustments, I significantly streamlined IT operations, demonstrating strong problem-solving abilities and a commitment to efficiency.
Overview
2
2
years of professional experience
Work History
IT Analyst
Federal Medical Center Asaba
06.2020 - 02.2022
- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Installed system updates to address vulnerabilities and reduce security issues.
- Streamlined IT processes by implementing automation tools and reducing manual effort.
- networking and system maintainces
Education
Bachelor of Science - Computer Science
Caritas University
Nigeria07.2017
Skills
- IT Troubleshooting
- Customer Support
- Risk Assessment
- Network Administration
- adaptability
- active listening
- system maintainer
Languages
English
Professional Working
Timeline
IT Analyst
Federal Medical Center Asaba
06.2020 - 02.2022
Bachelor of Science - Computer Science
Caritas University
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