Ifeanyi Akabogu
Peterborough,Ontario
Summary
Hardworking student at Trent University studying Software Engineering seeking to work part-time or full-time in the summer. With the ability to learn new skills, adapt and work with people, experience in using computer software and hardware, navigation through solution finding processes on a computer. I can work fast and efficiently and also very good is finding solution to technical problems. I am also a vast and dedicated employee experienced in various departments, for example warehouse jobs, building construction jobs, restaurant jobs, lifting, sorting, handling of work equipment and cleaning up of work environment after use goods payments and cementing patron relationships with excellent interpersonal abilities. Also I am an . Organized Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns. Service-oriented driver with 5 years of experience delivering Food and packages to customers. I am also an Intelligent, fast learner quickly memorizes delivery areas, finds destinations and explains latest product information. Excellent time management skills to deliver Food and packages on time.
Overview
6
6
years of professional experience
Work History
Food Delivery Driver
Instacart
04.2023 - Current
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Developed and maintained professional relations between customer, store personnel, and company.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Verified orders prior to completing deliveries to avoid customer complaints.
Food Delivery Driver
DoorDash
06.2021 - Current
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Processed payments, made change, and provided receipts.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Delivery Driver
Ohanian Inc.
02.2021 - 10.2023
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Delivered packages to customer doorsteps and business offices.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Fostered positive working relationships with regular customers.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
General labourer
Woodbridge Pallets
03.2023 - 04.2023
- I was part of a warehouse team that building various kinds of wooden pallets for companies and personnel's, assisting in banding and stamping stacked up wooden pallets ready to be stored and delivered.
Delivery Driver
Pita Pit
02.2019 - 07.2019
- Completed on-time deliveries by choosing the best and most efficient routes
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Safely loaded and unloaded 50 pounds of heavy and fragile food material without an accident
- Completed rush deliveries on tight shifts to satisfy customer needs
- Communicated customer complaints, requests and feedback to company management for a swift resolution.
Kitchen Assistant
Wazobia African Market
01.2018 - 07.2019
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements
- Operated standard kitchen equipment with focus on safety and sanitation
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise
- Actively inspected culinary departments to ensure proper employee hygiene, employee productivity, sanitation and cleanliness.
Factory Laborer
IGLO
01.2019 - 05.2019
- Assisted floor managers with extra hands during busy periods, developing new skills in lifting and organizing fellow employees while boosting warehouse efficiency
- Arranged items at destination according to customer requests and instructions
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight
- Labelled and accurately moved customer orders to meet shipment timetables and minimize errors
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
Sales Associate
Rebtel
06.2018 - 01.2019
- Implemented up-selling strategies on how to sell a product to customers, encompassing recommendation of accessories and complementary purchases
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Maintained records related to sales, returns and inventory availability
- Boosted sales by conferring with customers to evaluate international calling requirements and recommend best-fit company offerings
- Achieved perfect attendance record for the first 3 months consecutively before rearranging my schedule.
Education
Associate of Science - Mechanical Engineering
High School Diploma -
Bachelors - Computer Science
02.2024
Skills
- Cash register operations
- Sale expertise
- Order picking and processing
- Relationship building
- Oral and written communication
- Cash handling
- Delivery Driver Experience
- Driving
Languages
English
Full Professional
Timeline
Food Delivery Driver - Instacart
04.2023 - Current
General labourer - Woodbridge Pallets
03.2023 - 04.2023
Food Delivery Driver - DoorDash
06.2021 - Current
Delivery Driver - Ohanian Inc.
02.2021 - 10.2023
Delivery Driver - Pita Pit
02.2019 - 07.2019
Factory Laborer - IGLO
01.2019 - 05.2019
Sales Associate - Rebtel
06.2018 - 01.2019
Kitchen Assistant - Wazobia African Market
01.2018 - 07.2019
Houston Community College - Associate of Science, Mechanical Engineering
Charles Dale Memorial International School - High School Diploma,
Trent University - Bachelors, Computer Science