IFE AKINPELU
Edmonton,Alberta
Summary
Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 10 year record of building positive relationships with internal and external stakeholders.
Overview
13
13
years of professional experience
1
1
Certification
Work History
IT Infrastructure & Operations Manager
GEOTAB
12.2020 - Current
- Mentoring and Providing staff with training and feedbacks in day to day IT cloud operations work
- Liaising with other Departments to onboard net new IT/Cloud services and facilitating the technical trainings needed to properly provision them, including the necessary RBACs permissions needed
- Engaged in various cost optimization initiatives, such as UAT and sandbox environment cleanup. Actively monitoring cloud costs and diligently following up on any anomalies.
- Multiple Project work that include migration of our affiliates from Datacenter to GCP and AWS & Azure Cloud
- Governing SLA & OLA management and ensuring other contractual compliance with the clients are met
- Involved in the CAPEX budgeting of IT Cloud Operations and dealing with Vendor Management activities like license renewal, etc.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Supported implementation of several management system software applications like rundeck, Jenkins to enable centralized management of tasks.
- Guided organizational technology strategy and roadmaps.
- Assisted in development of long-term strategies to grow department and resources.
Senior Cloud Systems Administrator
GEOTAB
11.2019 - 12.2020
- Responsible for Moving all Geotab Managed Devices (windows Machine, Mac Os, Chrome books, Phones) to Airwatch MDM for Patching and Inventory Management
- Application SME for Duo Geotab’s Core 2FA and responsible for upgrade and scheduling Maintenance activities
- Involved in Scheduling Patching on IT Managed Servers like Gitlab, Landscape etc
- Scripting of routine tasks using PowerShell and Bash Like removing Separated Employees from all Geotab applications
- Performing OnCall for any Escalation from Product Support Teams.
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Contributed to development, administration and testing of disaster recovery plans.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Devised scripts and automation tools to improve system efficiency.
- Led server infrastructure development, quality assurance, staging and production systems.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
IT Team Lead Systems Administrator
Tangerine Bank
06.2018 - 11.2019
- Managed the Enterprise AD, Microsoft Exchange, O365, SCCM, and MacAfee EPO Suite(Move, VSE, ENS, MSME) at Tangerine Bank
- Responsible for Deploying Exchange 2016 Hybrid Environment and Deprecating our 2010 Exchange Servers
- Maintained servers and systems to keep networks fully operational during peak periods.
- Supported over 1,000+ Servers, 1600+ users, and images for multiple sites, utilizing Active Directory/group policy to support and secure clients, including configuring regional settings, registry settings, SCCM client install startup scripts, etc
- Deployed security updates using SCCM Software Update Point (SUP) and Windows Server Update Services (WSUS)
- Troubleshooted daily mail flow, Antivirus and MDM issues as escalated by App Support and Helpdesk
- Automated routine tasks with Power shell scripts
- Worked closely with the managed service provider and senior IT staff collaborative teams to resolve any infrastructure issues related to the email and messaging platforms (Network Services, Security, Server Admins, Backup and Storage team and other applications teams)
- Managed the MDM Solution (Mobile Iron) and Deployed User devices across board
- Performed on Call and Pager duties on Applications managed
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Coordinated with Change Management and IRM with regards to any changes in the Environment
- Responsible for Testing and Applying Microsoft Roll patches in DEV& TQA before deploying into PROD using SCCM.
Service Desk Team Lead
Society of Petroleum Engineers
10.2015 - 06.2018
- Team Lead for Global Service Desk Management with a report of 5 Global staff, Reporting to Senior Manager Support Services
- SME for Office 365 deployment, upgrades and Troubleshooting
- Configured and Managed SPE Air watch MDMs and Citrix Web Apps
- Provided Level 3 Helpdesk Support on Windows 7 and 10 Enterprise Systems, Mac Os, Printers and Scanners
- Troubleshooting Network VPN solutions like Cisco Anyconnect, FortiClient etc
- Managed Windows /Linux (Red hat) Server Deployemnts
- SME for Exchange 2013 Server and Microsoft Outlook Accounts and all MS Office Applications
- Managed all 3rd Party Contract Renewals and Liaising with Vendors to ensure Optimum Availability
- New user IT documentation, Training, Onboarding and Deployment of IT Equipment
- Advanced Skills on VOIP software like SFB, Loop up, WebEx etc
- Experience with Supporting Avaya PBX systems.
IT Manager
Novotel & Ibis
03.2013 - 10.2015
- Managed entire IT infrastructure, Network, Workstations and other Hardware and software Peripherals for 150 staffs for windows and Mac Os
- Service Desk implementation using Service now and Remedy tools for ticket generation and assigning
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Resolved hardware issues, such as audio and video issues with computers, installed video cards, hard drives, disc drives
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
IT Coordinator
Alain Rotana
09.2010 - 03.2013
- Performed end-user troubleshooting and desktop support on Windows, Linux and Mac systems
- Performed various upgrades and expanded network systems infrastructure to improve overall IT delivery
- Provided Level 1&2 Service desk support for VMware Horizon and ITIL Service Management across various levels, Cisco UC Installation, configuration and Support
- Conducted Handhelds, Desktop and Laptop Repairs Using the IMAC Process
- Network devices configurations for switches, routers and wireless access points
- Performed AD , GPO, Domain Name, Windows OS Deployment functions using power tools
- Provided detailed project status updates to stakeholders and executive management.
- Devised scripts and automation tools to improve system efficiency.
- Led server infrastructure development, quality assurance, staging and production systems.
Education
Master of Science - MBA Strategy & Innovation
University Of Fredericton
Fredericton, NB2024
Bachelor of Science - Electronics And Computer Engineering Technology
Lagos State University
Lagos Nigeria06.2009
Skills
- Infrastructure Planning
- Project Lifecycle Management
- Infrastructure Development
- Disaster Recovery
- Service and Application Delivery
- Task Prioritization
Core Competences
- Service Desk Coordination
- Technical Troubleshooting
- Configuration and Installations
- Windows & Linux Server Administration
- Jira
- Slack
- Discord
- Bash
- Powershell
- Git
- Python
- K8s
- Docker
- Terraform
- Sound Knowledge of the ITIL framework
- Strong Knowledge of Active Directory, TCP/IP network protocols, DHCP, GPO, DNS & WINS services
- Technical Training, excellent documentation and report-writing skill
- Project Management
Languages
English
Full Professional
Certification
ITIL V3
TOGAF V9
MCSE
MCSA
MCP
CEH
A+
Security +
GCP Certified Cloud Associate Engineer
GCP Certified Cloud Architect
Azure Certified Engineer
AWS Certified Administrator
PMP Training
Timeline
IT Infrastructure & Operations Manager
GEOTAB
12.2020 - Current
Senior Cloud Systems Administrator
GEOTAB
11.2019 - 12.2020
IT Team Lead Systems Administrator
Tangerine Bank
06.2018 - 11.2019
Service Desk Team Lead
Society of Petroleum Engineers
10.2015 - 06.2018
IT Manager
Novotel & Ibis
03.2013 - 10.2015
IT Coordinator
Alain Rotana
09.2010 - 03.2013
Master of Science - MBA Strategy & Innovation
University Of Fredericton
Bachelor of Science - Electronics And Computer Engineering Technology
Lagos State University
ITIL V3
TOGAF V9
MCSE
MCSA
MCP
CEH
A+
Security +
GCP Certified Cloud Associate Engineer
GCP Certified Cloud Architect
Azure Certified Engineer
AWS Certified Administrator
PMP Training
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