Ievgen Ananiev
Winnipeg,MB
Summary
Safety-conscious and adaptable professional with a strong background in customer service and effective decision-making, seeking to transition into a rewarding career as a Train Conductor at CN Rail. Eager to apply my skills and experiences to ensure the safe and efficient movement of trains while embracing the dynamic challenges of the rail industry.
Overview
12
12
years of professional experience
Work History
Brand Specialist
Harry Rosen
10.2022 - Current
- Provided exceptional customer service and drove performance through coaching and mentoring associates
- Managed and supported departments based on business needs, demonstrating flexibility and adaptability
- Prepared and examined sales reports and analytics, contributing to business improvement strategies.
Flight Attendant
FlyDubai
07.2017 - 08.2022
- Ensured compliance with safety policies and regulations to maintain passenger safety
- Effectively communicated and cooperated with cabin and pilots crews in various situations
- Resolved passenger conflicts and medical emergencies while maintaining professionalism and calmness.
Brand Specialist
Bloomingdale's
08.2014 - 07.2017
- Increased brand awareness through strategic marketing campaigns and professional networking
- Planned and executed sales and marketing strategies to promote brand products effectively
- Compiled product and customer data to generate informed profit projections and enhance business performance.
Front Office Representative
JW Marriott Marquis Hotel
09.2012 - 12.2013
- Managed office supplies and conducted inventory counts to ensure efficient operations
- Greeted visitors, answered inquiries, and provided assistance to build positive relationships
- Directed phone inquiries, scheduled appointments, and maintained communication channels.
Education
Bachelor of Arts -
Kharkiv National Academy of Physical Culture
Kharkiv, Ukraine 07.2012
Skills
- Strict adherence to safety protocols and regulations
- Excellent communication skills, both verbal and written
- Strong teamwork and collaboration abilities
- Ability to make quick and effective decisions in emergency situations
- Physical fitness and capability to perform demanding tasks
Additional Information - Certificates
- Excellent customer service 100% Mystery Shopper (Al Tayer group)
- Certificate of Higher Quarterly Achievement (Al Tayer group)
- First Aid
- Safety and Emergency procedures
Timeline
Brand Specialist
Harry Rosen
10.2022 - Current
Flight Attendant
FlyDubai
07.2017 - 08.2022
Brand Specialist
Bloomingdale's
08.2014 - 07.2017
Front Office Representative
JW Marriott Marquis Hotel
09.2012 - 12.2013
Bachelor of Arts -
Kharkiv National Academy of Physical Culture
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