Ielena Lesar
Calgary,AB
Overview
14
14
years of professional experience
6
6
year of post-secondary education
Work History
Integrated Care Coordinator
CUPS Society
Calgary, AB
06.2017 - 08.2020
- Connecting with clients as their first point of contact into CUPS and then completing an intake, assessing their strengths, and their weaknesses of what is going on in their lives
- Working with them to develop a care plan in order to solidify next steps in order of priority that has been identified in the intake process
- Collaborating internally as well as with external agency partners to achieve successful outcomes
- Advocating for clients and referring to appropriate resources and follow up with these referrals in person as well over the phone
- Providing crisis support when needed
- Administration of Basic Needs Funding for identification applications and crisis intervention funding
Domestic Abuse Outreach Counselor/Case Manager
YWCA
Calgary, AB
02.2014 - 06.2017
- Connecting with clients after being referred into the program
- Completing an intake, assessing client risk with a danger assessment and safety planning accordingly to score
- Providing court support by assisting in obtaining EPO's, parenting and child support orders
- Providing domestic abuse education as well as supportive counseling to clients and presented in the community for awareness about domestic abuse and the supports that are available in community
Frontline Counselor
Sheriff King Home Shelter
12.2008 - 01.2014
- Connecting with clients as their first point of contact either through assessing over the phone or as a walk in seeking a supportive emergency shelter due to fleeing domestic abuse
- Assessing risk using the danger assessment tool and safety planned accordingly
- Advocating for clients on an ongoing basis around housing, legal needs, safety needs
- Providing emotional support, basic need support and crisis counseling
Resident Assistant
Sheriff King Home Shelter
Dover, NL
01.2009 - 05.2009
- Assisting women with basic needs
- Providing supportive counseling throughout the night, connecting with clients as first point of contact if they arrive during the night and assessing their needs
Floor Staff and Student Counselor
Calgary Drop in and rehab Centre
04.2007 - 08.2007
- Connecting with clients in need of supportive counseling, providing basic needs, and advocacy
Relief Phone Line Staff
Distress Centre
06.2006 - 08.2007
- Answering crisis calls from senior, men's and teen lines to establishing rapport with caller and identify their crisis
- Assessing risk of self-harm as well as risk to others and exploring alternative action plans
Summary
Recent graduate with foundational knowledge in Master of Arts in Justice Studies with a focus on social injustices and policy reform, hands-on experience gained through academic projects and a thesis with a socio-ecological framework, focusing on exploring the factors of influence on perpetration of IPV. Demonstrates strong teamwork, critical thinking, problem-solving, and time-management skills. Prepared to take my career to the next level as an agent of change and make meaningful contributions with commitment and drive.
Education
Master of Arts - Justice Studies
Royal Roads University
Victoria, British Columbia 01.2025 - 01.2025
Bachelor of Arts - Psychology
Athabasca University
Athabasca, Alberta 03.2021 - 01.2022
Timeline
Master of Arts - Justice Studies
Royal Roads University
01.2025 - 01.2025
Bachelor of Arts - Psychology
Athabasca University
03.2021 - 01.2022
Integrated Care Coordinator
CUPS Society
06.2017 - 08.2020
Domestic Abuse Outreach Counselor/Case Manager
YWCA
02.2014 - 06.2017
Resident Assistant
Sheriff King Home Shelter
01.2009 - 05.2009
Frontline Counselor
Sheriff King Home Shelter
12.2008 - 01.2014
Floor Staff and Student Counselor
Calgary Drop in and rehab Centre
04.2007 - 08.2007
Relief Phone Line Staff
Distress Centre
06.2006 - 08.2007
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