IEASHA ADAMS
Walnut Creek
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.Proficient in Microsoft Office (i.e., Excel, Outlook, PowerPoint, and Word)
Overview
10
10
years of professional experience
1
1
Certification
Work History
Propety Manager
Home Rise SF
San Francisco
01.2021 - Current
- Manage the operations of the building, supervisor of Assistant Manager, and desk clerks
- Assit with lease ups
- Conduct unit tours and applicant interviews which include verifying resident income
- Conduct building Audits HUD/ Tax credit/ LIHTCH and MOH
- Process, complete and maintain accurate resident files at move in and at all recertification
- Collect rents and other monies; ensured that all transactions are processed and inputted timely, accurately and completely in Yardi
- Perform annual or more frequent inspections of units and follow up with housekeeping letters, preparation of work orders and maintenance charge-backs to residents
- Uploaded and filed tenants forms into YARDI any new information old changes to household or income any 24 hr notices
- Completed company invoices from vendors.
Resident Services Counselor
Home Rise SF
San Francisco, CA
01.2020 - 01.2021
- Input notes in Salesforce system regarding daily activities of 186 residents
- Update supervisor weekly on the status of residents, the Women Empowerment Group, and the All-Star Family Group during supervision meetings
- Organize group events and meetings that bestow social support and opportunities for 186 residents three to four times a week
- Create a safe space, facilitate harm reduction, and help locate community resources for 186 residents through strong relationships based on trust and respect
- Warn about hot spots of residents who should be focused on during team meetings with supervisor and other service counselors daily
- Ensure safety of residents by responding to issues, mitigating risks, and overseeing their activities with 100% success
- Update quarterly chart reviews, collect data, and keep records of 186 residents
- Help residents find safe, permanent housing and become productive members of their communities
- Follow up on referrals for residents to ensure they are appropriate, completed, and documented
- Design and disseminate a monthly calendar and newsletter to 186 residents.
Security Supervisor
Admiral Security Services
Concord, CA
01.2018 - 01.2021
- Documented attempted thefts and security violations in accordance with agency policy
- Created theft prevention plans and policies to assess safety issues and concerns
- Responded to emergencies and resolved conflicts between customers and employees
- Reviewed inventory and stock and investigated suspected pilferage by employees.
In-Home Care Provider
In-Home Supportive Services Program
Sacramento, CA
01.2014 - 01.2018
- Scheduled doctor's appointments and other meetings and organized transportation
- Maintained a safe, secure, and healthy environments by following asepsis standards and procedures, sustaining security precautions, and following prescribed dietary requirements and nutrition standards
- Protected the home care agency by adhering to professional standards, home care policies and procedures, and federal, state, and local laws.
Intake Office Counselor
Salvation Army Rehabilitation for Men
Stockton, CA
01.2015 - 01.2016
- Provided clients with information to help them choose from a range of drug and alcohol treatment programs
- Researched HUD housing listings for men returning into the workforce to place them in affordable housing
- Devised and coordinated activities to help clients build work and social skills to reenter the workforce
- Verified insurance coverage to match treatment programs with clients' specific needs.
Education
Bachelor of Arts - Psychology
Ashford University
San Diego, CA01.2023
Associate of Arts - Psychology
San Joaquin Delta College
Stockton, CA01.2018
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Staff Management
- Multi-family property management
- Yardi
Certification
CPR, 2022-01-01, Adams Safety Training, San Francisco, CA
- Tax Credit certification
Timeline
Propety Manager
Home Rise SF
01.2021 - Current
Resident Services Counselor
Home Rise SF
01.2020 - 01.2021
Security Supervisor
Admiral Security Services
01.2018 - 01.2021
Intake Office Counselor
Salvation Army Rehabilitation for Men
01.2015 - 01.2016
In-Home Care Provider
In-Home Supportive Services Program
01.2014 - 01.2018
Bachelor of Arts - Psychology
Ashford University
Associate of Arts - Psychology
San Joaquin Delta College