IEASHA ADAMS
Walnut Creek
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.Proficient in Microsoft Office (i.e., Excel, Outlook, PowerPoint, and Word)
Overview
10
10
years of professional experience
1
1
Certification
Work History
Propety Manager
Home Rise SF
01.2021 - Current
- Manage the operations of the building, supervisor of Assistant Manager, and desk clerks
- Assit with lease ups
- Conduct unit tours and applicant interviews which include verifying resident income
- Conduct building Audits HUD/ Tax credit/ LIHTCH and MOH
- Process, complete and maintain accurate resident files at move in and at all recertification
- Collect rents and other monies; ensured that all transactions are processed and inputted timely, accurately and completely in Yardi
- Perform annual or more frequent inspections of units and follow up with housekeeping letters, preparation of work orders and maintenance charge-backs to residents
- Uploaded and filed tenants forms into YARDI any new information old changes to household or income any 24 hr notices
- Completed company invoices from vendors.
Resident Services Counselor
Home Rise SF
01.2020 - 01.2021
- Input notes in Salesforce system regarding daily activities of 186 residents
- Update supervisor weekly on the status of residents, the Women Empowerment Group, and the All-Star Family Group during supervision meetings
- Organize group events and meetings that bestow social support and opportunities for 186 residents three to four times a week
- Create a safe space, facilitate harm reduction, and help locate community resources for 186 residents through strong relationships based on trust and respect
- Warn about hot spots of residents who should be focused on during team meetings with supervisor and other service counselors daily
- Ensure safety of residents by responding to issues, mitigating risks, and overseeing their activities with 100% success
- Update quarterly chart reviews, collect data, and keep records of 186 residents
- Help residents find safe, permanent housing and become productive members of their communities
- Follow up on referrals for residents to ensure they are appropriate, completed, and documented
- Design and disseminate a monthly calendar and newsletter to 186 residents.
Security Supervisor
Admiral Security Services
01.2018 - 01.2021
- Documented attempted thefts and security violations in accordance with agency policy
- Created theft prevention plans and policies to assess safety issues and concerns
- Responded to emergencies and resolved conflicts between customers and employees
- Reviewed inventory and stock and investigated suspected pilferage by employees.
In-Home Care Provider
In-Home Supportive Services Program
01.2014 - 01.2018
- Scheduled doctor's appointments and other meetings and organized transportation
- Maintained a safe, secure, and healthy environments by following asepsis standards and procedures, sustaining security precautions, and following prescribed dietary requirements and nutrition standards
- Protected the home care agency by adhering to professional standards, home care policies and procedures, and federal, state, and local laws.
Intake Office Counselor
Salvation Army Rehabilitation for Men
01.2015 - 01.2016
- Provided clients with information to help them choose from a range of drug and alcohol treatment programs
- Researched HUD housing listings for men returning into the workforce to place them in affordable housing
- Devised and coordinated activities to help clients build work and social skills to reenter the workforce
- Verified insurance coverage to match treatment programs with clients' specific needs.
Education
Bachelor of Arts - Psychology
Ashford University
San Diego, CA01.2023
Associate of Arts - Psychology
San Joaquin Delta College
Stockton, CA01.2018
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Staff Management
- Multi-family property management
- Yardi
Certification
CPR, 2022-01-01, Adams Safety Training, San Francisco, CA
- Tax Credit certification
Timeline
Propety Manager
Home Rise SF
01.2021 - Current
Resident Services Counselor
Home Rise SF
01.2020 - 01.2021
Security Supervisor
Admiral Security Services
01.2018 - 01.2021
Intake Office Counselor
Salvation Army Rehabilitation for Men
01.2015 - 01.2016
In-Home Care Provider
In-Home Supportive Services Program
01.2014 - 01.2018
Bachelor of Arts - Psychology
Ashford University
Associate of Arts - Psychology
San Joaquin Delta College
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