Dynamic Sales Manager with a proven track record at MTN, Nigeria Telecommunications, excelling in sales strategy and customer retention. Successfully increased revenue through innovative approaches and strong team leadership. Skilled in contract negotiation and account management, fostering lasting client relationships and driving repeat business through effective communication and strategic planning.
Overview
13
13
years of professional experience
Work History
Sales Manager
MTN , Nigeria Telecommunications
09.2011 - 01.2025
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Education
MBA - Marketing ( Sales)
University of Benin , Nigeria
03-2002
Bachelor of Science - Economics & Statistics
University of Benin , Nigeria
06-1999
Skills
Sales strategy
Customer retention
Contract negotiation
Account management
Customer relationship management
Team leadership
Performance metrics
Market analysis
Effective communication
Languages
English
Timeline
Sales Manager
MTN , Nigeria Telecommunications
09.2011 - 01.2025
MBA - Marketing ( Sales)
University of Benin , Nigeria
Bachelor of Science - Economics & Statistics
University of Benin , Nigeria
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